Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

Rivian is building a new kind of car company. Starting from a clean sheet has allowed us to learn from and leverage what’s been done in the past while giving us the freedom to reimagine mobility from the ground up. Our vehicles and technology are designed and engineered to challenge what’s possible and to inspire people to explore the world in new ways.  

We believe in the power of adventure. While a vehicle can’t make someone adventurous, it can nurture that fundamental desire in each of us to go places we’ve never been and do things we’ve never done — thoughtfully and sustainably. Science and invention depend on our innate curiosity and desire to explore the unknown. 

The Program Manager, Waypoints Inbound Program will support the development, deployment, and operations of the Waypoints Network Inbound Program. This role supports the Waypoints Inbound Program from planning, program development and operation as maximizing the charging installation experience of our site hosts of independently owned locations. You will become the central point of coordination on the Inbound Program, handling financial tasks, executing agreements, and assisting sales associates with their questions and requests related to planning and building Waypoints Network. Beyond that, you will handle impactful projects and become deeply involved in the business.

THIS IS WHAT YOU'LL DO:

  • Coordinate execution of agreements, perform general office tasks, and coordinate other administrative matters (ex: duration schedules for entire deployment activity)
  • Develop and maintain administrative processes that reduce redundancy and improve accuracy, while achieving organizational objectives
  • Assist with projects, event planning, meetings, and other responsibilities that come your way
  • Become an expert in electrical installation standards and charging: develop an in-depth knowledge of infrastructure, hardware, regulation and safety
  • Develop, support and manage vendors for public charging installation to ensure the best site host experience by tracking KPIs and regularly communicating
  • Train vendors on property objection handling, technical skills and customer service
  • Assist in managing down installation costs for public charging
  • Be the source of knowledge and trainer for site host facing team members for charging enquiries and consult on potential solutions
  • Support operational aspects of the wider charging team including payment, logistics and systems
  • Perform additional responsibilities as assigned

THIS IS WHAT YOU'LL NEED:

  • 5+ years of experience in Program Management, Project Management, or other related roles
  • 3+ years of experience developing charging projects and holding multiple stakeholders to a timeline
  • Strong project management ability and proven experience
  • Knowledge and understanding of EV charging technology and the competitive marketplace
  • Familiarity with OTC permitting process as it relates to L2 EV Charging
  • Familiarity with various Utility & Government incentive programs for EV Charging Infrastructure
  • Proficient in using Salesforce and Microsoft Office Suite (PowerPoint, Excel, Word) or MacOS Equivalent (Keynote, Numbers, Pages)
  • Familiarity with CRM software platforms, Tableau, and creative tools
  • Appropriate interpersonal styles and communication methods to work effectively with internal and external partners
  • Exceptional written and verbal communications skills
  • Customer-first approach with a relentless passion to improve the charging experience through great, usable solutions
  • Experience executing programs with user experience, purchasing and operations teams
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • High level analytical ability where problems are unusual and complex
  • BS/BA in Business, Economics, Finance, or a related field
  • Fully vaccinated against the COVID-19 virus (proof required)

THIS IS WHERE YOU'LL WORK:

Department: Energy & Charging

Location: Palo Alto, CA

 

 

 

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Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at accessibility@rivian.com.

Privacy

We take your privacy seriously. For details please see our Candidate Privacy Notice.

 

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