Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

The Rivian Technical Service Operations Team is responsible for the ongoing success of Rivian’s Electric Vehicle Supply Equipment (EVSE) and energy products.

We are looking for a passionate Field Service Technicians to support commissioning, operation, and maintenance activities across our Energy & Charging portfolio. In this role, the candidate will provide on-site services for a variety of hardware including EVSE, energy storage, PV, and other distributed energy systems.

The ideal candidate has an aptitude for logical problem-solving, and comprehends electrical & technical system concepts. They will be Rivian’s “boots-on-the-ground” presence, resolving issues using a combination of tools and software. They should take an analytical approach to troubleshooting technical issues, be detail oriented and organized, and have the ability to work independently. They must be comfortable with frequent travel and working outdoors. Most importantly, they have a passion for learning and growth.

The right candidate prides themselves on workmanship above all.

THIS IS WHAT THE CANDIDATE WILL DO:

  • Support the commissioning and maintenance of electrical vehicle supply equipment, commercial solar PV, and energy storage systems; evaluating the installation, configuration, and operation of integrated systems
  • Identify, troubleshoot, and resolve issues impacting Rivian’s energy & charging assets
  • Promptly document all service activities in detail
  • Travel both in and out of home-market service territory
  • Work overtime when needed
  • Represent the Rivian brand to customers
  • Perform additional responsibilities as assigned

THIS IS WHAT THE CANDIDATE WILL NEED:

  • High school diploma or state-recognized GED
  • 2+ years Experience in electrical, automotive, or related industry
  • Understanding of high, medium, and low voltage system components
  • Practical familiarity with IoT networking systems configuration
  • Proficiency with spreadsheets, word processing, and other computer-based applications (e.g. time tracking, case management, etc.)
  • Excellent customer-facing and customer service skills
  • Ability to read and understand design schematics, construction documents, and technical repair guides
  • Ability to work in a variety of circumstances, including:
    • Climbing ladders/scaffolds/high-lift equipment
    • Outdoors and indoors during hot, cold, or inclement weather
  • Ability to use hand tools, diagnostic equipment (digital multi-meter, power meter, etc), laptop/tablet, smartphone
  • Comfortable carrying/moving tools and equipment up to 60-lbs. unassisted
  • Excellent time management skills and ability to coordinate travel and logistics to ensure work is completed within contractual service level agreement periods.
  • Valid driver’s license in good standing
  • Ability to travel up to 90%
  • Fully vaccinated against the COVID-19 virus (proof required)

THIS IS WHERE THE CANDIDATE WILL WORK:

Department: Energy & Charging

Location: Remote

 #LI-KC3
#LI-Remote

Salary Range for Colorado Based Applicants: $30.00 - $34.50 (actual compensation will be determined based on experience, location, and other factors permitted by law).  

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.

Rivian description:

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

We operate development centers in Plymouth, MI, Irvine and San Jose, CA, and Surrey, England, as well as a manufacturing facility in Normal, Illinois. 

 

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at accessibility@rivian.com.

Privacy

We take your privacy seriously. For details please see our Candidate Privacy Notice.

 

Please note that we are currently not accepting applications from third party application services.

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