Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Title and Registrations Operations Specialist
As a Title and Registrations Operations Specialist you will execute registration and title applications on behalf of Rivian customers, ensuring a seamless customer experience. You will also work to increase efficiency and support customer facing employees both at headquarters in Normal, IL and in the field.To be successful in this role you will bring a wealth of knowledge of vehicle registrations in 50 states and be a supportive and collaborative team player.
This Is What You'll Do:
Review consumer title and registration applications, verify accuracy of all documents
Support field and headquarters team members in obtaining needed information and documents from customers
Submit registration and title applications
Work with local DMV authorities to solve any outstanding issues
Stay up to date with local regulation changes and communicate any necessary process changes
Be comfortableworking directly with customers when needed to resolve registration issues.
Verify transaction accuracy and completion (financing, trade in, down payments)
This Is What You'll Need:
Knowledge of commercial fleet registrations and renewals
Knowledge of Electric Vehicle tax incentives
Expert experience with DealerTrack and RegUSA
Experience with variety of US states DMV procedures and rules
Fully vaccinated against the COVID-19 virus (proof required)
Bias for action & curiosity to learn what you don’t already know
Penchant for building positive working relationships
Experience registering Electric Vehicles advantageous
Must be able to pass criminal & fingerprinting applicable to state regulations & restrictions
Must have a valid driver’s license
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at firstname.lastname@example.org.