Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

Rivian is developing a membership program that unites our ecosystem of products and related services with the human need for belonging, community, and adventure. We aspire to offer our customers a unique, industry-first program, including essential services that make owning a Rivian even better along with opportunities for participation in a community of like-minded people who want a better world. We are seeking a Sr. Manager, Member Programming to lead development of our growing portfolio of member programs designed to drive value for members year-round by offering meaningful moments to connect with the brand, with the community and with each other.

 

This is what you’ll do:

You will be responsible for creating and driving the execution of inclusive, member-right programming across North America. Today, programming manifests within our owned Rivian Spaces, but will soon grow to include temporary destinations, exclusive excursions and eventually a digital home. You’ll create and drive the Member Programming Calendar for North America and work closely with partners across the organization to ensure execution is on time, on budget and delivering value for our members. You will also own the creation of a Member Programming Playbook that will include the strategy for what programs we offer, what formats we deliver, requirements for execution and details on how we engage with our cross-functional partners to ensure repeatable success as we scale. Your work will bring new meaning to vehicle ownership and set a standard for membership programs in an era where connection between people is critical. You will work cross-functionally to bring new ideas to life while always ensuring the needs of our members and their respective community needs are at the center of our efforts. This will involve the following responsibilities:

 

  • Concept and execute location specific member programming that delivers tangible member value over time
  • Own the development and management of the Member Programming Calendar for North America
  • Own the creation and socialization of the Member Programming Playbook
  • Keep a pulse on the Rivian member community, regularly surfacing Voice of Customer reporting back to stakeholders within the company, developing special relationships with thought leaders within the community, and developing initiatives to bring thought leaders together for unique member experiences
  • Build strong working relationships with third party organizations and/or vendors that align with the Rivian Mission
  • Develop a KPI framework and collaborate with cross-functional partners to measure member engagement and satisfaction over time

 

You must have an ability to support broader corporate strategies and objectives alongside achieving our objectives for the membership program. Key partners to collaborate with include Brand, Marketing, Legal, Finance, Product Management, Technology Engineering, business line managers (e.g., Events, Merchandise), and Customer Service. 

 

this is what you’ll need:

  • 3+ years of experience working in the membership space, developing new, innovative ways for members to engage with a brand over time
  • 5+ years of experience in developing and managing a global or national calendar of brand-related programming and/or events
  • Ability to form, challenge, and communicate strong points of view on what a successful membership programming should include, how it should make its members feel, and how it can improve over time to drive results
  • Leadership skills to manage change, influence stakeholders, communicate status and direction, and solve seemingly intractable problems
  • Strategic thinker with a creative, customer-centric mindset and approach
  • Unbridled curiosity and the desire to understand the “why” before designing the “what”
  • Understanding of the developing automotive landscape and its implications on consumer relationships
  • Fully vaccinated against the COVID-19 virus (proof required)

 

This is where you’ll work:

Department: Commercial

Location: [Irvine, California]

 

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at accessibility@rivian.com.

Privacy

We take your privacy seriously. For details please see our Candidate Privacy Notice.

 

Please note that we are currently not accepting applications from third party application services.

Apply for this Job

* Required
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Rivian Automotive are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.