Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

This is what you’ll do:

The IT program manager is responsible for driving the IT End User Services program to successful completion by performing all or some of the following functions on behalf of Rivian:

  • Responsible for full life- cycle of IT End User Services program from initiation to completion. Apply IT program management methodology and appropriate project management, organizational change management framework for all sub-projects. Successfully initiate, plan, execute and close all program deliverables as committed.
  • Assist End User Services leaders in defining technology and solutions delivery roadmap for the End User Services organization.
  • Manage programs focused on driving efficiencies and end-user improvements associated with the end-user products/services such as laptops/desktops, printers, mobile devices, conference room systems, exchange online, collaboration tools, and others as assigned by the leadership team.

Responsible for managing the overall planning, execution, and delivery of the program including:

  • Defining the program charter, roles, tasks, milestones, budgets, and measures of success
  • Developing estimates and plans to manage the end-to-end program execution
  • Ensuring business requirements are captured accurately and completely
  • Acting as the link between the assigned program resources and key stakeholders.
  • Ensuring program closure, including completion of lessons learned and required documentation.
  • Use disciplined project management methodology to define scope, develop program plan, and execute sub-projects that adhere to guidelines and deliver within cost and schedule.

Responsible for tracking program status and managing program issues and risks, including:

  • Monitoring programs on an ongoing basis, evaluating progress/quality, managing issue resolution
  • Managing the process to assess gaps and develop action plans to address these gaps
  • Monitoring financial delivery and issue management processes, and escalating issues
  • Promoting and monitoring compliance activities with audit and information policies
  • Develop robust program risk management plans to ensure timely delivery, testing, and commissioning of all projects with no impact on business continuity
  • Communicate progress by producing documentation and presentations for program/project team, broader organization, and senior leadership.

Responsible for performing Organizational change management and leading effective program teams, including:

  • Using problem-solving/critical thinking skills and independent thinking to overcome challenges.
  • Communication to program team members, key stakeholders, and sponsors
  • Assess and lead the organization through appropriate change management practices
  • Serve as primary contact to senior department managers for critical change initiatives within a high matrix environment.

This is what you’ll need:

  • 7+ years of experience in managing complex enterprise-level program
  • 7+ years of experience implementing IT End User Services solutions in the automotive industry or relevant experience in complex manufacturing processes
  • Proficient in projects/service devliery of End User Services such as Service Desk, Desktopt Support, Asset Management, Endpoints Migration, End User Computing & Engineering, Audio-Visual (AV) Engineering, and Messaging & Collaboration
  • Experience with End User Computing solutions such as ConfigMgr (SCCM), Microsoft Intune, Jamf, Office 365, Zoom, and Slack preferred
  • PMI PMP certification desired.
  • ITIL (IT Infrastructure Library) certification desired
  • Program management skills. Knowledge of project management vocabulary and terminology. Training and understanding of project domain.
  • Understanding of change management practices and experience in utilizing one of the frameworks.
  • Strong communication, resource planning, problem-solving, negotiation, analytic, and critical thinking skills. Ability to work collaboratively.
  • Excellent facilitation and presentation skills. Cultural adaptability. Virtual and remote team management ability. Independent and innovative spirit. Flexible and responsiveness to input.
  • Based on previous experience utilize best practices, strategies and methods for the proper implementation of Rivian’s Infrastructure solution

Educational Background:

  • Bachelor's degree required; Advance degree in Engineering or related field.

This is where you’ll work:

Department: IT Infrastructure and Enterprise Applications

Location: Irvine, CA

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at accessibility@rivian.com.

Privacy

We take your privacy seriously. For details please see our Candidate Privacy Notice.

 

Please note that we are currently not accepting applications from third party application services.

Apply for this Job

* Required
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Rivian Automotive are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.