Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois.
THIS IS WHAT YOU’LL DO:
Coordinate ordering, on-boarding/registration, shipment, charging, preparation, service/repair/maintenance, annual inspection, and retirement/disposal of vehicles throughout the lifecycle of the North America Commercial Fleet
Coordinate post-service center vehicle moves with internal and 3rd party logistics providers in response to move requests and repair/service requests to best position customer vehicles for last mile of delivery in North America
Manage to the weekly and daily schedules of Rivian’s internal operating vehicles to ensure on-time arrival
Manage insurance, claims, and ticketing administration
Lead periodic physical inventory audits
Around the clock support of escalations to ensure customer satisfaction and operations readiness
Responsible for submitting/receiving NA Commercial Fleet vehicles to/from service and body shops, as necessary
THIS IS WHAT YOU’LL NEED:
Bachelors degree preferred
Driver’s License required
3-5 years of dispatching or vehicle coordination experience preferred
Ability to think on feet, complete appropriate documentation with excellent attention to detail, and improve processes is a must
Goal-oriented with a strong drive to hit daily and weekly deadlines
Strong organizational skills and the ability to effectively prioritize tasks
THIS IS WHERE YOU’LL WORK:
Department: Delivery and Field Operations
Location: Plymouth, MI or Normal, IL
Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.