Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois.
As a Vehicle Operations Specialist, you will be a key contributor to the success of our Delivery & Field Operations team. Vehicle Operations Associates work in coordination with Delivery & Mobile Operations, Service Operations, and our fleet teams to facilitate customer deliveries, manage documentation, and provide our customers with an exceptional car buying experience. Rivian is looking for someone who is seeking a position to grow their careers both personally and professionally.
Serve as a location point of contact for physical locations including setting schedules, requesting resources, and coordinating work efforts with on-site managers
Manage charging station capacity and maintenance to ensure there is a plan of action based on scheduled customer demand and prioritization
Manages the lot; ensure that there are safe and usable drivelines in the lot at all times
Complete final quality checks, create effective service orders, and provide feedback to service and other teams as needed
Prepare paperwork for open states deliveries
Validate paperwork, scan, and file completed dealer jackets in secure file cabinet; FedEx all deal jackets to central title at end of day
Complete assignments with a high level of accuracy and embrace challenging situations
Be resourceful, explore your curiosity, and ask questions to seek customer centric solutions to problems
Additional work and tasks as requested from the business
Experience with logistics and lot management
Ability to lift up to 30 Ibs safely
Legally authorized to work in United States
Valid state driver’s license
Ability to obtain and maintain local sales licenses if applicable in your state
Previous EV or detailing experience a plus
Ability to support customers on nights and weekends
Desire to work in workplace that is employee centric and has a foundational focus on the environment and clean energy solutions
Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.