Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois.

Role Summary
This position will support the lead Quality Engineer for delivery of program deliverables and vehicle level customer excellence targets

Responsibilities
·Analyze and maintain quality (warranty, customer satisfaction) data from internal and external sources to prepare reporting and support business decisions
·Develop and maintain program KPI dashboards to highlight and execute business needs
·Assist with prioritization and drive cross-functional process and product improvement actions to deliver quality KPI’s
·Support program lifecycle warranty return issue management and prioritization for problem solving
·Assist with workstreams necessary to meet both internal and external quality objectives
·Assist in the development and optimization of Customer Quality processes and procedures

Qualifications
·Bachelor’s in Engineering or similar
·Relevant quality analytics experience
·Programming knowledge (SQL, Python, etc.)
·Strong problem-solving capability and attention to detail
·Advanced Excel skills and knowledge of Tableau a plus
·Knowledge of management/planning tools, quality tools, preventive and corrective actions
·Understanding of quality systems, methods, tools, standards, customer expectations
·Basic understanding of audit processes (planning, preparation, execution, reporting results, and follow-up)
·Knowledge of AIAG (DFMEA, PFMEA), VDA and related tools
·Willingness to work in a strong cross-functional and collaborative environment

Equal Opportunity

Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.

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