Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois.

Role Summary

A Rivian Service Engineering Intern will be responsible for improving serviceability for all Rivian products. You will have your hands in advanced serviceability, part procurement, special tools and service repair procedure creation/validation. Working alongside a vast group of individuals, to solve complex problems while making sure Rivian’s service requirements are met, will be a big portion of your responsibilities.

Responsibilities

  • Assist with the validation and development of service repair procedures, special tools and labor time activities
  • Identify, escalate and resolve emerging product and service issues.
  • Ensure that engineering field action repair recommendations can be correctly and repeatedly performed by service technicians
  • Develop diagnostic and service procedures for technicians to successfully repair Rivian vehicles
  • Determine, track, and deliver key Serviceability metrics through multiple product launches and continuous improvement through the vehicle lifecycle as part of the Rivian Way.

Qualifications

  • Pursuing a BS in Engineering, Automotive Technology or similar technical degree required
  • Ability to manage multiple projects across varying geographic locations simultaneously
  • Demonstrated leadership in driving service requirements in a complex environment
  • Ability to manage multiple projects across varying geographic locations simultaneously
  • Willingness to work in a strong cross functional environment
  • Proven technical knowledge and ability to collaborate with engineering, manufacturing, Quality and suppliers
  • Experience working in a manufacturing / production environment
  • ASE (A1-A9) Certifications preferred
  • Proficient in Microsoft Office products
  • Excellent written and oral communication skills to explain complex problems to a vast audience.

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Equal Opportunity

Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.

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