Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois.

Responsibilities

  • Responsible for managing the projects for designing, organizing, modifying, installing, and supporting network hardware and software with Rivian facilities and across vendor locations
  • Manage network security with knowledge of: FortiGate, Cisco equipment
  • Being capable of troubleshooting, analyzing and diagnosing issues as needed
  • Collaborate with corporate wide IT team members to build and maintain positive, productive team relationships
  • Develop positive relationships with the business and other functions involved in downstream technical processes

Qualifications

  • At least 8 years (or relative) in a network support role, where you learned the nuances of network administration and design
  • Hands on experience with the following :
  • Cisco ISE & DNA implementation experience
  • Wireless design, integration and troubleshooting
  • Cisco Nexus 9K commissioning and management experience
  • Experience with: LAN/WAN, Firewalls, Access Points, Switches and Routers
  • Strong written and verbal communication skills are a must
  • Tech Savvy – Ability and passion for learning new technology and tools
  • Passion for Customer Support – A drive to help end users get what they need to do their jobs the best they can. A sense of satisfaction from helping end users get what they need in a timely manner
  • Prioritization Skills – The ability to analyze support requests, and prioritize them based on impact
  • A Teacher – Able to teach others and end users about IT technologies or solutions to their issues in an easy to understand way
  • Self-Starter – The ability to actively look for effective tasks to complete for future planning
  • Experience in a manufacturing environment is helpful, but not required.
  • Bachelor’s is preferred for this position

#LI-GW

Equal Opportunity

Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages.

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