Rival is looking for a Canada based (Ideally East Coast as you will be working EST hours) Senior or Lead DevOps Engineer with experience supporting enterprise grade software delivery. This is a remote opportunity to experience working in a growing technology company that will allow you to put your signature on the direction of the architecture and engineering culture.
Reporting to the VP of Engineering, you’ll be responsible for leading the DevOps team, designing and implementing scalable infrastructure, ensuring smooth deployment processes, and monitoring and maintaining the stability and performance of our production systems. You will work closely with software developers, QA, and our tech support team to oversee and integrate DevOps best practices to improve our product releases, quality, and manage the infrastructure.
Who are we?
When you join Rival Group, you’re not just accelerating your career—you’re also helping shape the future of customer insights and market research.
We’re a forward-thinking, results-driven organization obsessed with helping innovative brands get closer to their customers in a way that feels fresh, organic, and fun. Rival Technologies, the tech arm of our business, is the world’s best conversational research platform and one of Vancouver’s fastest-growing tech companies. 🚀 Reach3 Insights, our consulting side, is an award-winning 🏆 market research agency with offices in Chicago, Toronto, and Vancouver. Together, we’re helping brands like Coca-Cola, Kellogg’s, Dell Technologies, REVOLT TV, and Roblox get better insights they can use to deliver better products, create more impactful marketing campaigns, and improve the end-to-end customer experience.
Our customers LOVE our tech and services. We’re growing fast—and we’re inviting great people to join us on the ride 🎢
If making measurable, immediate impact while having fun sounds like your jam, then we invite you to apply! 👇
What you’ll do:
- Lead and mentor a team of DevOps engineers, providing guidance, support, and career development opportunities.
- Design, implement, and manage scalable, secure, and reliable cloud infrastructure using AWS, including integration with other 3rd party platforms.
- Automate and optimize infrastructure management tasks using infrastructure as Code like Terraform, Cloudformation, AWS CDK.
- Develop and maintain CI/CD pipelines to ensure efficient, secure and high-quality code deployment. Assess risk and mitigation strategies during the software delivery lifecycle.
- Monitor and maintain system performance, ensuring high availability and reliability of all production systems.
- Troubleshoot and resolve infrastructure and application issues, providing root cause analysis and implementing preventive measures.
- Conduct regular security audits with our Security team, implementing necessary measures to ensure compliance with industry standards and best practices.
- Represents the DevOps team at Change Advisory Board (CAB) meetings and signs-off releases.
- Stay updated with the latest industry trends and technologies, continuously improving and evolving the DevOps processes and tools.
What You'll Have:
- Bachelor's degree in Computer Science, or a related field; or equivalent experience.
- 5+ years of experience in DevOps, Systems Engineering, or a related field, with at least 2 years in a leadership role. Please note, we are open to both Senior DevOps Engineer or Lead DevOps Engineer's.
- Strong experience with cloud platforms, ideally with AWS.
- Proficent coding using one or more of these languages:Javascript/NodeJS/Typescript, Python, Go.
- Experience implementing infrastructure as code and orchestrations using Terraform. AWS CloudFormation, AWS SDK, Shell scripts.
- Experience with CI/CD tools such as Bitbucket Pipeline, Jenkins, GitLab CI, or CircleCI.
- Experience in containerization technologies like Docker and orchestration platforms like AWS ECS/Kubernetes.
- Solid understanding and knowledge of cloud networking, cloud and pipeline security measures, and monitoring tools such as Datadog and AWS X-Ray.
- Experience with translation of security controls and configurations into code and integrate in deployment pipelines.
- Experience working with databases and big data sets.
- Experience in a 24x7 production environment, troubleshooting skills at all levels (e.g. application, data, network, configuration, host, etc.)
- Ability to articulate technical problems in written, diagram and verbal forms.
- Strong communication and collaboration skills, with the ability to work effectively across teams and departments. (Engineering, QA, Product Management, etc.)
Why us for your next career adventure?
💵 Fair compensation
We’re committed to pay equity/fair pay practices and closing the gender salary gap.
- Pay range for this role: $110,000 - $150,000 CAD depending on experience and level.
Our compensation package also includes:
- Stock options
- RRSP plan with employer matching
- Parental leave top up
💆♂️ Flexibility and time off
- Remote working model and home office benefits (remote based working EST hours)
- 4 weeks of vacation as the standard
🩺 Health and wellness
- 100% employer-paid health and dental plan
- Generous sick, personal, and mental health days
- $1,000 annual enhanced mental health benefits
🤝 A great place to work you can be proud of
According to a survey of our employees conducted by an independent agency:
- 91% of our people believe management practices are equal and impartial
- 86% have pride in their work and the organization
- 91% agree that their teammates are friendly, supportive and welcoming
Our values at Rival:
- Courage
- Results
- Energy
- Kinship
The not-so-fine-print 🧐
If you think you’re a good fit, please connect with us ASAP with your resume. You must be eligible to work in Canada to be considered for this role. We thank everyone for their interest; however, only successful applicants will be contacted.
If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Rival provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Rival is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require accommodation at any point in the selection process, please email peopleteam@rivalgroup.io
Finally, we know from time to time emergencies happen and you may need to reschedule an interview — we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.
Please note given our security and compliance certifications, final applicants will be required to undergo a background check.
No recruiters and no phone calls, please!
