RiskIQ is the leader in attack surface management, providing the most comprehensive discovery, intelligence, and mitigation of threats associated with an organization’s digital presence. With more than 75 percent of attacks originating outside the firewall, RiskIQ allows enterprises to gain unified insight and control over web, social and mobile exposures. Trusted by thousands of security analysts, RiskIQ’s platform combines advanced internet data reconnaissance and analytics to expedite investigations, understand digital attack surfaces, assess risk and take action to protect the business, brand, and customers. Based in San Francisco, the company is backed by Summit Partners, Battery Ventures, Georgian Partners and MassMutual Ventures.

We are looking for a Solutions Architect to join our team.

Role Overview

RiskIQ is looking for a Solutions Architect to join our Technical Support team.  The Technical Support team is dedicated to the success of the RiskIQ Customer and their information security and brand protection initiatives.

As one of our Solution Architects (SA) you will be responsible for building and maintaining pre and post-sales relationships with RiskIQ's customers: a "who's who" of the top financial services firms, top internet brands, and top technology companies.  You will have ultimate responsibility for customer health and customer success, and become the customer's single point of contact into all of RiskIQ.

You will serve as a strategic partner and advisor to top industry CISOs, gaining an in-depth knowledge of the customer's environment and CSIRT team. You will serve as a project leader to ensure successful implementations of the RiskIQ solutions with customers. You will dive deeper into accounts to not only help uncover new opportunities, but also give us insight into our client’s additional requirements.  

What this is not. A pure technical role, but a strategic technical role for someone with an entrepreneurial spirit, who wants to join a great company, work with a great team, get their hands dirty in our technology one moment and then be presenting to CXO the next. If you like challenges, the rewards of success, despise losing and have a continuous thirst for learning, we want to talk with you!

 

Your responsibilities will include

  • Manage the account and support Sales to close new business, upsell opportunities and renewals
  • Be the technical “go-to” person for the customer
  • Provide project leadership for the customer's RiskIQ initiatives
  • Lead cross-functional RiskIQ Project teams
  • Communicate with the customer, in their language, on all required levels
  • Design and develop innovative solutions to customer requirements using the RiskIQ Platform, with assistance from our internal engineering team, research team, and our consulting architects as required
  • Maintain current functional and technical knowledge of the RiskIQ product suite
  • Manage and drive competing requests across simultaneous client engagements
  • Provide clear and constructive product feedback to RiskIQ Product Management teams based on customer requirements
  • Help to document best practices in implementing and leveraging RiskIQ solutions
  • Function as a front-line technical resource for best practices and customer questions

 

Requirements

  • 5+ years of experience in pre/post sales including consulting, professional services, practice management where you are measured on produced outcomes and value delivery
  • Preferred experience within a SaaS environment with security experience desirable
  • Strong knowledge of Fortune 500 and/or Financial Services markets, and understanding how to navigate large customers
  • Very good technical skills, preferable in the Web Application or Vulnerability Scanning area
  • Broad, diversified experience across multiple security domains and IT technologies             
  • Ability to talk effectively to both a technical and non-technical audience
  • Understanding and interpreting client business and technical requirements to translate product benefit across all types of buyers and influencers
  • Good sales skills   
  • Experience selling via and supporting/training channel partners  
  • Willingness to travel extensively (up to 40%) and with short notice at times
  • Passion and drive to work at a start-up with a “do whatever is needed” attitude
  • Comfortable working in a fast-moving environment with dynamic objectives
  • Excellent communication and presentation skills (Knows how to ask questions rather than just talking about technology)
  • Active listener and note taking master with SFDC skills
  • Focused on follow up and follow through on all customer commitments
  • Demonstrated high level of self-direction and decision making

 

Desired Experience

  • Bachelor degree in computer science or information systems
  • Masters of Business Administration (MBA)
  • CISSP, CISM, GWAPT, and/or CRISC certifications or similar
  • Experience coding with Java and/or web technologies a plus (e.g. HTML, CSS, JavaScript, Python/Ruby, etc.)

 

Why work at RiskIQ?

  • Fascinating work - Welcome to the dark underbelly of the Internet. RiskIQ’s ability to help organizations map and monitor their attack surface, detect internet-scale threats, and investigate adversaries led to skyrocketing adoption by security teams around the world. It is the golden age of internet crime, and we are at the forefront of defensive efforts to stem the tide. Internet security is a global growth industry, and the knowledge you acquire here will be a marketable skill for decades to come.
  • We’re a company on the forefront of a burgeoning industry - RiskIQ experienced explosive growth in 2018, including a 362.5 percent increase in net new product sales due to the steady adoption of attack surface management across the world. We also experienced a 365 percent increase in registration for RiskIQ community, our freemium entry-level product, showing the increasing role of security outside the firewall to the growth of businesses.
  • Top Leadership - Our CEO is a renowned cybersecurity veteran known for his expertise. Our leadership group is poised and experienced with a track record in technology and cybersecurity.
  • Unbounded opportunity - We’re growing! At RiskIQ, you’ll be provided with as much responsibility as you can handle—new career development opportunities constantly arise given our rate of growth.
  • Flexibility - You’ll have a large workload, but also the freedom to accomplish it on your own terms.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at RiskIQ are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.