Ringba invests time, resources, and people into a high-touch candidate experience, even while remote. We recognize that CX, which most firms only associate with Client, Consumer, and Customer eXperience, must also include and emphasize the Candidate eXperience. One of the biggest benefits of being a remote first firm is that we do not have to make compromises in our recruiting or talent acquisition efforts. With this flexibility, our talent funnels are built from the top down through resources such as employee networks, referrals, sourcing, and social media. And we’ve met and hired incredible people with unique perspectives, skills, and stories from all over the world.
Interviewing
Interviews create stress in some individuals, while others find them revitalizing. Regardless of your sentiments towards interviews, find solace in the fact that every Ringba team member boasts an IT background and values human conversations - this includes our associates in talent acquisition. The rationale behind this choice? To collectively excel in efficient problem-solving and to deliver an exceptional Customer and Candidate eXperience (CX).
As a result, candidates who interview with Ringba can expect a very efficient and technical process where we keep you updated in real time.
Although Ringba reserves the right to add or skip steps in the interview process as we see fit, we generally use the following steps:
1. Assessment 2. Meet Your Recruiter 3. Interview with Hiring Team 4. Interview with Product Team 5. Interview with Leadership 6. Offer
How Should I Prepare for an Interview with Ringba?
All interviews are scheduled in a virtual, remote environment via Zoom or Meets. Your answers to our questions should be technically focused and move the conversation forward. Read up on Ringba if you have not already:
You should also check out our LinkedIn page by clicking HERE.
HERE is a recent interview where more is explained about Ringba.
Our advice for the interview:
Make sure you log or dial in to Zoom or Meets early and from a quiet location. It lets both you and the Hiring Managers focus on questions and answers without distraction. You must be visible on video.
Be prepared for questions around the responsibilities listed in the job description. You can read over Ringba values, our mission statement, and all open positions by going HERE.
Be prepared to answer AND BE SPECIFIC about why you want to work for Ringba. We know careers in a full-time, stable, and 100% remote environment are ideal, but why do you want to help make firms better through pay-per-call technology the industry hasn't seen before?
Lastly, and don't take this for granted, as positivity, the want to grow in your career, and high-energy reflect that you can handle a variety of projects with various needs as well as be a wonderful colleague. Remember that empathy creates compassion and compassion creates creative problem solving to help others - no matter what the project entails.
If you are selected to interview with us, we think that you have the capability to do phenomenal things and lead in our technology focused arena. We receive thousands of resumes, but if we chose to speak with you, it is evidence that you are an all-star!
Onboarding
After receiving and accepting your offer, our onboarding process will begin and is designed to provide in-depth knowledge of Ringba. Successful new colleagues should expect the following:
FIRST 7 DAYS:
You will be allowed the time to fully explore our training as well as shadow colleagues. This will guarantee you can utilize the wealth of information provided as it will undoubtedly come in handy. Please allow yourself the time to not only complete but comprehend the essential training tasks in your first week.
FIRST 10 DAYS:
We do expect that leaders will continue to grow you in the Ringba culture and values during this time. While you may have previous experience, Ringba's heightened level of CX and UX towards our clients and consumers and customers as well as our advanced platform may take time to acclimate to. Do you need to understand everything in your first week? No. Let’s grow together and ask as many questions as possible so you can learn where your resources of information are!
AT 45 and 90 DAYS:
At the 45 and 90-day marks, HR will reach out to check in and see how things are progressing. We want to ensure that you have what you need to be successful in your career. You are allowed this time to conduct this Zoom or Meets call with HR which can take 30 to 60 minutes. We always want to get better at what we do, and your feedback is essential to that standard of excellence.
