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About Rimes
Rimes provides enterprise data management solutions to the global investment community. Driven by our passion for solving the most complex data problems, we provide our clients with investment intelligence that powers more than US$75 trillion in assets under management annually. The world’s leading institutional investors, asset managers and service providers rely on Rimes to help them make better investment decisions using accurate information and industry-leading technology.
About Rimes Client Managed Services
The Client Managed Services team plays a vital role in managing financial data from multiple sources for Rimes' global clients. This team ensures the timely and accurate delivery of 60,000+ data feeds daily, proactively managing data exceptions and evolving client priorities. The Client Managed Service Feed Management team handles escalations and change projects, while the Performance team manages client relationships, ensuring services meet key performance indicators (KPIs) and continuously adapting to industry requirements.
About the Role
Step into an exciting opportunity at Rimes as a Data Inventory Manager, where you'll be at the forefront of managing client data entitlements and optimizing data usage across market data vendors. This is a role where you’ll have the chance to shape and pioneer key processes, ensuring seamless client support and driving operational efficiency.
You will work closely with internal teams to resolve issues, optimize billing, and improve workflows. With a strong focus on process enhancements and automation, the future is limitless—your contributions will have a direct impact on the team's evolution and the wider organization’s success.
If you're a forward-thinking, detail-oriented professional with a passion for data and client management, join us at Rimes and shape the future of data management.
Key Responsibilities
Data Usage Monitoring & Analysis
- Prepare counts report on the number of feeds/data delivered across the organization to ensure compliance with client contract category.
Client Contract & Stakeholder Management:
- Serve as the primary point of contact for the Client, Account Manager, and Service Performance Manager, regarding data usage services, contract renewals, and ongoing inventory maintenance
- Coordinate with stakeholders across departments to manage client usage inventory and ensure alignment with billing purpose
- Client Support: Collaborate with internal teams to ensure clients receive the right data and resolve any queries regarding data usage, cancellation, billing, etc.
Reporting & Documentation
- Prepare regular reports on data usage, contract inventory status, and cost optimization initiatives.
- Document all contract details and changes, ensuring a comprehensive and up-to-date contract repository.
Operational Efficiency:
- Process Improvements: Suggest and help implement automation and process enhancements.
- Workflow Design: Flexibility to design the workflow and procedure within the team, and help streamline data management processes
- Invoice Reconciliation: Work with the Sales Operation team and Finance team to ensure accurate billing based on client data usage and resolve any discrepancies.
Growth & Continuous Improvement:
- Growth: Potential to manage and oversee the data inventory management team in the next 2-5 years
Qualifications
- Experience & Skills:
- Proven experience in operations, client contract management, or sales ops, particularly within finance or market data environments.
- Understanding of accounting, invoice reconciliation, contract tiering.
- Proficiency in Microsoft Excel, data analysis tools
- Strong communication, problem-solving, multitasking skills, and attention to details
- Nice to Have:
- Knowledge of contract management and legal terms.
- Experience with financial systems, contract management software or tools
Additional Information
- Work Schedule: EMEA hours
- Work Environment: Our hybrid setup offers the flexibility of work-from-home (WFH) days with the added benefit of in-office collaboration to foster team engagement and company culture.
You’ll Enjoy These Benefits Starting on Your First Day:
- HMO coverage for yourself and 2 dependents
- Medical and wellness reimbursement
- Monthly transportation allowance and rice allowance
Rimes is committed to promote the values of diversity and inclusion throughout the business. Whether it’s through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.
Visit our Careers page to see our complete listings.
