The Project Coordinator has 2+ years of experience and assists the Project Management team in the coordination of projects for small to medium size clients, and supports the Account Services team with execution of integrated marketing projects and office-wide initiatives. Typical projects include but are not limited to: website, landing pages, microsites, online display advertising, video production, email marketing, app development and any other digital services offered by the agency. This position reports to the Director of Project Management.

Responsibilities and Expectations:

  • Manages project files, project schedules, agendas for meetings, and transcribes and distributes meeting minutes
  • Gathers and coordinates project information with internal departments, clients and any outside vendors
  • Executes on approved project scope, including integrated marketing services at the request of Project Management and Account Services
  • Creates and directs project work plan and workflow; communicates these consistently and clearly to the Director of Project Management, internal team make-up, and client contacts
  • Properly interprets client feedback; keeps the Director of Project Management apprised of critical client concerns and opportunities
  • Liaises with clients as requested by the Director of Project Management
  • Schedules internal and client meetings
  • Executes on integrated marketing projects
  • Performs quality assurance testing for client projects
  • Edits and updates page content for client websites via various Content Management Systems
  • Conducts billing and invoice reconciliation for assigned projects including Service Level Agreements and Hourly clients
  • Assists with Invoice Requests and billing as requested by the Project Managers and/or the Director of Project Management
  • Supports Director of Project Management as needed on company wide or Project Management related initiatives
  • Adheres to company systems and workflow processes to ensure all client and project related information is stored properly on the server
  • Attends Production, Project Status and Traffic meetings
  • Strives to provide knowledge and deliver service that exceeds client expectations
  • Assists in web research for current client projects and new business pitches
  • Communicates among internal departments and with client contacts in order to resolve conflict,
  • Celebrate success, and achieve strong team and client relationships
  • Contributes creative and innovative ideas; gathers insights, facts and data to enrich the planning and creative processes for the client and internal team.

Experience and Knowledge:

  • Bachelor's Degree
  • At least 2 years of experience working at a digital agency
  • Exceptional written, verbal, phone and presentation skills
  • Stress-tolerant, quick thinking, accurate and calm under pressure
  • Strives to become a Project Manager
  • Ability to work in a fast-paced environment
  • Extremely organized and detail-oriented
Work Environment:
  • Fast-paced, highly collaborative, creative, progressive thinking, proactive, positive 
  • Casual dress 

Benefits

  • Annual salary and annual performance review

  • Highly competitive benefit plan including medical (HMO and PPO), dental, paid holiday, responsible time off, and a 401(k) plan

  • Monthly company learning & cultural development sessions
  • Weekly #teamtime

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