Rhino is charging into the real estate space to unlock over $190 billion in cash security deposits. We are building products, like our affordable insurance policy, to put money back in renters' pockets.

As a Senior Claims Analyst at Rhino, you’ll assume a critical role on a driven team that is transforming the insurance claims experience.

In this Role you will:

  • Refine claims experience skills including investigation, resolution and claim operations. 
  • Provide timely and accurate review and adjustment of claims.
  • Enhance relationships with our partners and renters on the overall claims process.
  • Increase subrogation recovery efforts on approved claims.
  • Assist in gathering customer feedback, defining processes, and identifying best practices.
  • Obtain additional adjuster licenses as needed. 
  • Provide ongoing support to the Claims Team as needed.

We’re ideally seeking:

  • 3-5 years of claims handling experience, property claims experience a plus. 
  • Licensed as a property adjuster in NY,CA,FL,TX or other an advantage.
  • Proven ability to provide exceptional customer service experience.
  • An all around team player who is detailed oriented and an excellent communicator (verbal/written).
  • Firm understanding of insurance concepts, claims, and policy coverages.
  • You feel at home using G-Suite, Microsoft Office, Slack and modern workplace technology.
  • Flexibility - we are disrupting an industry so changes to traditional processes should be expected.

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