The General Manager will be responsible for day-to-day operations including leading a team, establishing strong relationship with cultivation representatives, inventory control, and customer service, while staying compliant with all state rules and regulations. The General Manager will also communicate with all levels of the organization to help refine and implement standard operating procedures. Ideal candidates should have a passion for medical cannabis, positive attitude, and strong work ethic.
Job Responsibilities
Participate in refining and implementing best operational rules, regulations, policies, and procedures
Manage, supervise and direct the activities of the future dispensary team
Regularly train staff according to company guidelines, conduct performance reviews, and establish performance improvement plans
Oversee all hiring, discipline, termination or advancement of employees
Manage and inspire internal staff to deliver the highest level of customer experience
Ensure the safety and satisfaction of both the patients and employees
Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
Maintain in-depth knowledge of the current medical cannabis law and regulations, and any changes impending to disseminate info to staff and customers
Provide education for staff about medical cannabis strains, edibles, concentrates and consumption mechanisms
Serve as a liaison to the local community
Oversee and manage quality product inventory and conduct inventory audits as needed
Manage financial records and cash handling procedures
Proficiency in point of sale & state tracking
Ensure the dispensary remains compliant with security, inventory and local and state regulations including effectively leading state inspectors through the facility
Maintain records for all necessary documents: delivery and inventory manifests, inventory counts, necessary employee and patient/customer information, destruction reports, etc.
Work with Executive Team to create budgets and forecast sales
Set sales, service, and profit goals and lead staff to exceed them
Work with cultivators to negotiate and procure an adequate supply of high quality products
Qualifications
3+ years retail management experience required
Retail and/or cannabis industry experience preferred
Proficiency with computers
Strong organizational, communication, and leadership skills
Additional Requirements:
Bachelor’s degree
Must be a minimum of 21 years of age. Must be and remain compliant with any and all legal or company regulations for working in the industry.
Must pass any and all required background checks and maintain good standing.
