Accounts Receivable Accountant- Maternity Cover Contract

Job Summary:

The AR Accountant is responsible for assisting with analyzing and managing the accounts receivable data and processes. This role involves a comprehensive approach to financial analysis and data interpretation which helps to optimize the performance of the company's receivables department. AR Accountant will generate reports or review data and collaborate with collections, billing and renewal teams to support their functions and needs. They will assist with resolve billing discrepancies, account cleanups, and manage billing projects for large customer accounts. Additionally, AR Accountant will assist with process optimization, leveraging technology for efficiency gains, and ensuring compliance with relevant financial standards and company policies. 

Responsibilities:

• Effective communication with internal stakeholders and the presentation of insightful findings.
• Assist with creating training documentation and knowledge transfer resources.
• Clean up system data for all relating transactions (SO,INV,RMA,CM)
• Assist with customer onboarding
• Assist with meetings and collections which are time sensitive.
• Assist with uploading invoice into the portal(AT&T only)
• Assist with managing the ticketing system and resolving backlog
• Assist with any migration billing as needed.
• Assist with account reconciliations when required
• Assist with updating collections platform functionality or data
• Work with the Netsuite team to make improvements or resolve system issues
• Assist with documentation during Audits (Bank statements, invoices, credits notes,etc).
• Documenting customer billing requirements and updating knowledge base on wiki page.
• Assist AR Manager with Ad-hoc projects as needed.
• Work cross-functionally with other departments to help make improvements and processes to help streamline collections.

Skills:

• Ability to work through the billing and collections issues autonomously.
• Ability to work cross-functionally with other team members or teams
• Ability to communicate well and create process documentation/information in the wiki
• Able Ability to create uploads to to ensure customer information is consistently up to date and make edits when needed

Knowledge:

• Deep understanding of the billing process at RetailNext and all related systems.
• Understanding of necessary month end close tasks and timeline.
• Deep understanding of customer reconciliation within NetSuite with the ability to support others with questions around NetSuite.
• Deep understanding of NetSuite Reporting and Data to obtain information as needed or provide Reports.
• Deep understanding of process from when quotes are approved till payment received and all relating systems

Talents:

• Ability to recognize future billing issues that may arise and work with correct team members to find solutions before affecting the billing cycle
• Understanding invoicing enough to process or properly resolve invoicing issues with the correct party
• Ability to resolve or problem solve more complex inquiries around SOs and invoices
• Ability to spot room for improvement within AR processes and assist with creating documentation or bring to the AR Manager attention.