CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customers’ needs.
Since our inception in 2017, Resident has become one of the fastest growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.
At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.
To be considered for this remote opportunity, you must reside and be authorized to work within the United States.
About the role:
The Director of Growth Marketing Operations sits within the Growth Marketing Team and reports to the EVP of Marketing. This person is responsible for creative analysis and the flow of advertising creative in and out of the Growth Marketing group. Typical work is focused on social media but does require experience and competency with YouTube, email, display, print, copywriting, etc.
The Director of Growth Marketing Operations manages a team of Designers, AdOps specialists and agencies, juggling several projects simultaneously, communicating priorities and next steps in Asana, Figma, and Frame.io. These priorities are based on analyses using Looker, Facebook Ads Manager, TikTok Ads Manager, and various other advertising platforms. The Director of Growth Marketing Operations initiates new creative briefs with agencies (internal and external), acts as editor-in-chief over the concepts and scripts that move through their team, acts as Creative QA and AdOps QA for their groups’ final work, partners with various internal teams on new creative needs, and reports out on this work up and down the organization.
What You’ll Be Doing:
- Understand the various marketing platforms Resident uses and consistently deliver a high velocity of quality ad creative, tailored to each platform’s strategy, goals, ad specs, recent performance, etc.
- Originate and complete new creative briefs with various creative partners, including Resident’s internal studio.
- Manage creative development, editing, prioritization, and final QA as it relates to your team’s creative throughput.
- Manage the flow and quality of AdOps as it relates to your team’s throughput.
- Manage the accumulating library of footage your team develops.
- Maintain regular, formulaic, standards for project timelines and asset launch.
- Lead remote/video conference meetings.
- Build, maintain, and optimize reporting tools specific to Resident and creative development.
- Facilitate teamwork up and down the organization.
Skills/Qualifications:
- 5+ years of hands-on experience with various marketing and digital marketing disciplines.
- 3+ years of Project Management experience and strong organizational acumen.
- 3+ years of Account Management or Account Executive experience in an ad agency or large direct-to-consumer brand.
- Strong public speaking or Presentation skills
- Experience with Looker, Slack, Asana, Figma, Frame.io, Facebook Ads Manager, TikTok Ads Manager, TTCX, Billo, Fiverr, YouTube / Google Ads, etc.
- Experience managing a small team.
- Willingness and ability to travel domestically, once a quarter.
What We Offer (subject to eligibility requirements):
- Remote-first workplace (since 2016!)
- Competitive salary
- Annual bonus potential
- Health, Vision & Dental Insurance
- HSA company contributions
- 401K with company match component
- “Take what you need” PTO.
- Wellness benefits
- WFH office and cell phone/internet stipend
- A FREE MATTRESS plus an awesome Friends and Family discount!
If you reside in a state or location where pay transparency laws or regulations have been adopted, please read the following: The salary for this position is $115,000-$167,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com
Resident is a privately held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv, and manufacturing operations in Jeffersonville, IN. Learn more at: https://www.residenthome.com.
Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Resident is proud to be a Remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.
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