Reorg
Reorg is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Reorg to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit: www.reorg.com
Working at Reorg
Reorg hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Reorg employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices, and much more.
Role
Reorg is currently looking for an Account Manager to join our dynamic team. The main objective of this role is to retain and grow revenue across our product portfolio, with the opportunity to upsell the value of our existing subscriptions, and cross sell into new product areas. The person in this role will have a book of clients in the Buyside sector.
Responsibilities
- Manage all aspects of the renewal cycle for Reorg’s subscription relationships within the Buyside sector
- Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
- Collaborate with customer success to deliver excellent client service and customer experience
- Coordinate with Reorg’s product team to identify opportunities for product and platform enhancements
- Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy
Requirements
- 2-3+ years’ experience in an account management capacity, renewing, upselling, and cross-selling solutions, ideally to Buyside clients
- Strong ability to build relationships and business partnerships to meet and exceed net retention targets
- Proven success in hitting quota and retention targets
- Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
- Excellent interpersonal, verbal and written communication
- Language skills are a plus
- Experience with Salesforce
Reorg Core Values
- Action Oriented
- Customer First Mindset
- Effective Team Players
- Driven To Excel
Equal Employment Opportunity
Reorg is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.
