About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable, and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental, or ownership. RTR offers designer apparel, accessories, and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”

About the Team:

The Supply Chain & Operations team at RTR works to deliver the customer mission by innovating through automation, process improvement, transportation methods, packaging, and garment science. In doing so, the RTR operations team owns the largest cost components of the business: fulfillment labor, transportation, and inventory care. While this is true of any e-commerce company, our subscription rental model and reverse logistics process introduce unique complexities to RTR. Given that garments are rented multiple times, returning garments to like-new condition is critical to maximizing the life of our inventory. RTR is thus not only tasked with scaling productive operational processes for traditional e-commerce functions but also with carrying out manufacturing-like processes such as dry cleaning and repairs. The variety of our inventory assortment - which has been expanding with the growth of new categories - further introduces challenges to implementing traditional technologies and solutions. Success on the RTR operations team requires the pursuit of constant innovation beyond conventional standards.

About the Job:

RTR is seeking an outstanding Senior Program Manager to join the Garment Science team.      In this role, you will be responsible for coordinating multiple projects and/or programs concurrently that support the KPIs of the garment science team: Quality, Damages, and Operations costs.  This includes, but is not limited to, creating project plans, communicating and gathering information from stakeholders, working with tech and product teams, and executing projects from inception to completion. 

You must be a self-starter, flexible and able to succeed within a fast-paced environment. The ideal candidate must be organized, detail-oriented, and be driven by curiosity. 

What You’ll Do:

  • Create and monitor weekly and monthly input metrics that support operational inventory performance improvements.
  • Own and deliver projects that support scale, meaningful cost reduction, or extend the life of our inventory rental product. 
  • Collaborate with internal teams to define and deliver solutions that support the Garment Science roadmap. 
  • Creating project plans and executing to completion.
  • Author a monthly business review document detailing the performance of your business and initiatives. 

About You:

Required qualifications

  • 5+ years of experience with program/project management for operations, supply chain, or manufacturing quality. 
  • Proficiency in using business/technical software such as Excel and Word to build easy-to-understand business cases.
  • Strong business intelligence/analytics reporting skills
  • Demonstrated ability to manage project/task prioritization
  • Ability to drive effective teamwork, communication, collaboration, and commitment across multiple groups 
  • Strong communicator and organized thinker.
  • Autonomous self-starter that thrives in ambiguity and fast-paced environments

Preferred qualifications

  • Experience launching new processes from start to finish
  • Experience running RFP process to evaluate 3rd party software/tools/equipment
  • Comfort with highly complex data sets and statistical methods.
  • Experience leading or influencing cross-functional teams including
    • Operational process design
    • Tech product and software solutions 

Benefits:

At Rent the Runway, we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

  • Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
  • Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
  • 401k match - an investment in your future.
  • Company-wide events and outings - our team spirit is no joke - we know how to have fun!
  • Hybrid Work - when our corporate employees return to the office post COVID they will have the option to work remotely 2 days a week, in accordance with Company policies. 

COVID-19 VACCINE REQUIREMENT:

RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.   

 

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

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