About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”

About the Team:

The operations team at RTR works to deliver the customer mission by innovating through automation, process improvement, transportation methods, packaging and garment science. In doing so, the RTR operations team owns the largest cost components of the business: fulfillment labor, transportation and inventory care. While this is true of any e-commerce company, our subscription rental model and reverse logistics process introduce complexities that are unique to RTR. Garments are rented multiple times and returning garments to like-new condition is critical to maximizing the life of our inventory. RTR is thus not only tasked with scaling productive operational processes for traditional e-commerce functions, but also with carrying out manufacturing-like processes such as dry cleaning and repairs. The variety of our inventory assortment - which has been expanding with the growth of new categories - further introduces challenges to implementing traditional technologies and solutions. Success on the RTR operations team requires the pursuit of constant innovation beyond conventional standards.

About the Job:

RTR is seeking an outstanding Senior Manager, Inventory Science to join our Garment Science & Quality team to own and lead inventory longevity. In this position, you will partner with cross-functional teams and interface with business leaders to drive critical business initiatives. This role provides the opportunity to shape strategic planning and tackle key challenges that will take RTR’s inventory longevity, sustainability and the customer experience to the next level.

What You’ll Do:

  • Play a central role in measuring and leading improvements to one of our most important KPIs - inventory longevity. 
  • Design an investigations process to understand root causes of damaged units and drive reductions in partnership with customer service, operations and fashion teams
  • Work directly with the product development team to improve inventory longevity for owned styles.
  • Maintain contracted standards for brands and collaborate with the Cleaning Team on improving new style testing to identify issues early. 
  • Work autonomously in an ambiguous environment, seeking to understand business problems, limitations, scaling factors, boundary conditions and the rationale driving overarching leadership decisions.

About You:

Required qualifications

  • Bachelor’s degree in Engineering or Fabric Science.
  • 5+ years of experience in the job offered or related occupation of Manufacturing Quality, Fabric Science, Manufacturing/Process/Industrial Engineering, or related fields.
  • Experience in technical leadership for complex processes and/or multiple products.
  • Proficiency using business/technical software such as Excel and Word.
  • Strong communicator and organized thinker.
  • Ability to work independently in a fast-paced and rapidly changing environment.

Preferred qualifications

  • Master’s Degree or other advanced degree in Mechanical/Industrial/Process Engineering, Operations, Business Administration or related field.
  • Experience with driving process yield or quality improvements with contracted manufacturers. 
  • Proficiency in business intelligence softwares
  • Experience with creating and managing manufacturing quality contract standards and testing mechanisms. 

Benefits:

At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

  • Generous Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
  • Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
  • Industry leading 401k match - an investment in your future.
  • Company wide events and outings - our team spirit is no joke - we know how to have fun!
  • Flexibility Policy - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week. 

COVID-19 VACCINE REQUIREMENT:

RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law.   

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

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Demographic Questions US

Rent the Runway is committed to ensuring that we attract diverse talent and strengthen our culture of diversity and inclusion.  As an equal opportunity employer, our employment decisions are based on objective qualifications, experience, and ability.  As a result, individuals seeking employment at Rent the Runway are considered without regards to race, color, religion, national origin, age, sex or gender, marital status, national origin or ancestry, disability, veteran status, gender identity or expression, sexual orientation, pregnancy, veteran status, status as a victim of domestic violence or sex offense, reproductive health decision, or any other characteristic protected by applicable law. 

We are asking all applicants to provide the following information in order to help us comply with federal and state Equal Employment Opportunity record keeping, reporting, and other legal requirements.  It will also assist us in measuring our progress against our ongoing D&I initiatives. 

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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