The Trainer is responsible for continually improving the capabilities of both new hires and existing associates in a classroom, fulfillment and distribution environment. Create a constant feedback loop with management to ensure best practice is followed on the floor. 



  • Maintain strong working knowledge of all processes and policies 
  • Ensure best-in-class experience for new hires and continuous improvement for existing employees 
  • Give and receive effective feedback
  • Be comfortable speaaking in front of groups of all sizes
  • Assist in leading teams through change and embrace continuous improvement
  • Partner with leadership to develop, maintain and apply learning tools
  • Review materials before new hire training to ensure accuracy
  • Communicate feedback to better the operation, management insight and the overall employee experience
  • Maintain active training metrics
  • Work side-by-side with Associates and Leads as business dictates
  • Accountable for personal time and attendance
  • Communicate and cooperate with team members and leadership 
  • Maintain safety guidelines, cleanliness and security standards
  • Take on additional duties as assigned by leadership



  • Have a positive, “can-do” attitude, patience, excellent interpersonal skills and the ability to manage people
  • Intermediate computer skills (eg. spreadsheet software) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
  • Utilize warehouse machinery specific to position 
  • Ability to work flex shifts, hours, nights and weekends as business dictates
  • Strong written and verbal communication; bilingual in Spanish is a plus
  • Ability to quickly recognize, diagnose and solve for challenges and workflow for associate in partnership with leadership
  • Skilled at multitasking and managing priorities
  • Operate with a sense of urgency and have attention to detail 
  • Align with the company's core values to ensure a world-class customer experience
  • Ability to lift a maximum of 50 lbs based on the needs of the role


RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you and if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy and applicable law. 


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Rent the Runway is committed to ensuring that we attract diverse talent and strengthen our culture of diversity and inclusion.  As an equal opportunity employer, our employment decisions are based on objective qualifications, experience, and ability.  As a result, individuals seeking employment at Rent the Runway are considered without regards to race, color, religion, national origin, age, sex or gender, marital status, national origin or ancestry, disability, veteran status, gender identity or expression, sexual orientation, pregnancy, veteran status, status as a victim of domestic violence or sex offense, reproductive health decision, or any other characteristic protected by applicable law. 

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