About Us:

Rent the Runway is transforming the way modern women get dressed and disrupting the $2.4 trillion global fashion industry by enabling women to rent, versus buy, clothing. Founded in 2009 with a vision to build the world’s first living closet, RTR believes that women everywhere will soon have a subscription to fashion. We’ve pioneered a new industry by transforming the traditional model of clothing consumption, making apparel rental an indispensable utility while also powering women to feel their best every day. RTR offers apparel, accessories and home decor from over 650 designer partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, Rent the Runway has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times.  RTR has five retail stores of the future, 11 million community members and employs nearly 1,800 people, all of whom have equal benefits across the organization, 93% of whom are female and/or non-white, with 80% of leaders who are women

 

About the Job:

As the Retail Visual Director, you will be responsible for elevating and overseeing the customer experience within our stores through effective visual presentation, and will act as the custodian of the  RTR brand on the local scale. In this role you will lead and inspire a retail team by taking a hands on approach, and ultimately create an environment that is engaging to the customer, and in line with the RTR brand vision. We’re looking for someone who is a leader, and a project manager with extensive retail visual merchandising experience, marketing and branding awareness, as well as a strong aesthetic understanding. This role will report to the Sr Director of Retail Operations. 

What You’ll Do:

 

  • Develop company wide visual representation guidelines in line with RTR brand vision and uphold streamlined visual merchandising standards across all stores.

  • Determine each location’s inventory needs based off unique market trends, customer data analysis, and the constraints of each physical space.  Partner with allocation and the store teams to deliver a product assortment that improves the customer experience and elevates brand presentation in each store.

  • Coach, educate and lead store visual teams to effectively maintain standards, and uphold the integrity of the presentation. 

  • Build product knowledge and enthusiasm, through ongoing training and development for all store teams.

  • Partner with corporate and retail teams to support local community events, partnerships and sample sales, ensuring the presentation is inspirational to our customer and on brand.

  • Ensure all facilities are maintained and repaired in a timely manner to uphold a high standard of customer experience within all stores.

  • Partner with marketing, and brand teams to ensure campaign messaging is reflected within the retail product assortment and presentation and communicated to store teams. Serve as the liaison between the two teams, and key participant in retail planning stages, and own the retail marketing calendar.

  • Set floor plans within each retail space, and spend time within each market hands-on with the teams, executing roll-outs and floor sets, partnering with and training the store teams.

  • Oversee and procure store signage, and collateral in line with store needs and RTR standards.

  • Source and install all furniture, retail fixtures and decor, including artwork, window displays, and plants elevating the customer experience and overall aesthetic of each location.

  • In partnership with the retail operations team; project manage and oversee all renovations, improvement projects, roll-outs, new store openings, and relocations . Manage third parties as needed, including architects, designers, and GCs, while managing and adhering to the retail budget.

About you:

  • 7+ years experience in a field visual merchandising management function, preferably overseeing multiple locations.

  • Experience leading, coaching, and developing large teams, and the proven ability to inspire and motivate.

  • Strong written and verbal communication skills, including proficiency with Excel and Google Docs.

  • Ability to analyze data and reporting from multiple sources to generate insight and inform operational decisions.

  • High level communication skills and ability to work cross-functionally.

  • Strong Project Management skills.

  • Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity.

  • Must be able to climb stairs in a multi level store, work while standing and walking and be able to lift approximately 40 lbs.

  • Travel up to 30%.

Benefits

At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to:

  • Generous Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
  • Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
  • Industry leading 401k match - an investment in your future.
  • Company wide events and outings - our team spirit is no joke - we know how to have fun!

 

Rent the Runway is an Equal Opportunity Employer. Rent the Runway does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need

Apply for this Job

* Required

  
  

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Rent the Runway are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.