About Us:

Rent the Runway is transforming the way modern women get dressed and disrupting the $2.4 trillion global fashion industry by enabling women to rent, versus buy, clothing. Founded in 2009 with a vision to build the world’s first living closet, RTR believes that women everywhere will soon have a subscription to fashion. Rent the Runway has pioneered a new industry by transforming the traditional model of clothing consumption, making apparel rental an indispensable utility while also powering women to feel their best every day. RTR offers apparel, accessories and home decor from over 650 designer partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, Rent the Runway has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times.  RTR has five retail stores of the future, 11 million community members and employs nearly 1,800 people, all of whom have equal benefits across the organization, 93% of whom are female and/or non-white, with 80% of leaders who are women.

About the Stores:

Rent the Runway is pushing the boundaries of brick-and-mortar retail, offering a technology driven, customer-centric store experience designed to provide efficient and seamless service.  Our stores are the ultimate extension of our closetless vision - serving as inventory closet and last mile fulfillment, pick up and drop off centers, styling studios, and event and community space. We have a growing footprint of 5 retail closets across key markets in the United States.

About the Job:

As the Visual Merchandising Manager, you will be responsible for elevating and overseeing the visual presentation in an ever-changing retail environment. In this role you will lead and inspire a team by taking a hands on approach, and ultimately create an environment that is engaging to the customer, and in line with the RTR vision. No two days will be the same in this role; we’re looking for someone who has a strong understanding of style and trend, is customer focused, and adaptable to changing priorities. The Visual Merchandising Manager will report to the Store Leader, and will work closely with the Director of Visual Merchandising.

What You'll Do

Merchandising and Presentation:

  • Responsible for setting the visual representation of the floor in line with RTR standards and brand messaging, reflective of trend, and inspiring to the customer. 
  • Coach and educate the team to effectively maintain standards, and uphold the integrity of the presentation. 
  • Lead and oversee in-store inventory management processes and operations; including product placement, replenishment, quality control, and store edits.
  • Work with the allocation team and deliver meaningful feedback; communicating opportunities for inventory capacity management, inventory needs, and customer feedback.
  • Be an expert on the RTR product assortment, current store stock availability, and any upcoming launches or brand initiatives.

Leadership & Communication:

  • Lead by example; drive and promote an exceptional customer experience, demonstrating an enthusiastic and positive attitude while adhering to and upholding all company policies and procedures. 
  • Build product knowledge and enthusiasm, through ongoing training and development for the full store team.
  • Coach and develop your team to adapt to an ever-evolving business through clearly set objectives and expectations, individual goal-setting, and meaningful feedback, fostering a culture of action and accountability.
  • Be a leader and a role model, acting as the Manager on Duty on the sales floor when needed. 

Customer Experience:

  • Champion an environment of authentic customer connection by remaining highly focused on delivering exceptional customer experiences that are engaging, accommodating and personalized. 
  • Partner with the store leader to support local community events, partnerships and sample sales.
  • Partner with store leadership to ensure all facilities are maintained and repaired in a timely manner to uphold a high standard of customer experience within the store.

About You

  • 7+ years experience in a fashion retail environment, preferably in a field visual merchandising function.
  • Experience leading, coaching, and developing direct reports, and the proven ability to inspire and motivate a diverse retail team.
  • Strong written and verbal communication skills, including proficiency with Excel and Google Docs 
  • Ability to analyze data and reporting from multiple sources to generate insight and inform operational decisions
  • Ability to multitask, prioritize, be flexible and adaptable, and stay positive in an ever-changing environment
  • Entrepreneurial mindset with the ability to react to business trends and identify areas of opportunity
  • Must be able to climb stairs in a multi level store, work while standing and walking and be able to lift approximately 40 lbs.
  • Flexible schedule and ability to commit to a minimum of 40 hours per week including nights and weekends

Benefits

At Rent the Runway, we’re committed to the happiness and well-being of our employees, and aim to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to: 

  • Generous Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention. 
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
  • Industry leading 401k match - an investment in your future. 
  • Many other amazing perks!

Rent the Runway is an Equal Opportunity Employer. Rent the Runway does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Rent the Runway are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.