About Us:

At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer experience. We have pioneered the closet in the cloud and believe that every person globally will soon have a subscription to fashion. We are proud to be both a profitable and fast-growing business, with 11 million members of our community who believe that rental is the future.

Position Overview:

As the Human Resource Specialist you will provide vital support for the human resources department and will be responsible for managing and supporting HR functions and/or programs for Rent the Runway’s Dream Fulfillment center. They will maintain and enhance the human resources function by executing human resources policies, programs, and practices. The role will have a heavy focus on HR investigations and employee relations resolution.

The ideal candidate will be a creative, collaborative, results-oriented leader who is particularly adept at balancing multiple priorities and issues and being decisive. A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees  to ensure a high level of employee engagement. Experience with rapid and complex changing work environment and high-volume workload is a must. This role requires someone to be dedicated to developing a strong, diverse, and collaborative organization, have a strong work ethic, a passion for managing the details within a growing business and willing to contribute where necessary including the ability to "roll up your sleeves."

In this role, you will report to the Senior HRBP and be part of a fast-paced, dynamic HR team that is highly driven and enthusiastic about supporting the business. You will be comfortable switching between working autonomously, and playing a role within a nimble team.  

Responsibilities:

  • Partner with RTR managers and temp agencies to facilitate and perform thorough investigations using sound judgement as it relates to HR/ER matters as they arise
  • Active stakeholder in the improvement of employee engagement
  • Partners with operations leadership & Senior HRBP in the development of engagement action plans based on the facility Employee Engagement Survey results in alignment with company goals.
  • Coordinate facility recognition & employee appreciation programs
  • Advise, and resolve associate concerns timely
  • Ensure consistent policy implementation and adherence
  • Guide and advise leaders in corrective action, employee terminations, etc for both RTR and temp agency hourly population
  • Administer and advise leaders regarding legal and regulatory compliance: FMLA, ADA, FLSA, EEO, OSHA, Safety, etc.
  • Partner with 3rd party vendor on LOA approvals and communication
  • Engage and lead medical and religious accommodation discussions, partnering with the business and legal as necessary
  • Coordinate all workers’ compensation claims partnering with Sr Safety leadership around accident/injury reporting and light duty or work restriction needs
  • Responsible  for the support and maintenance of HRIS system (Workday) for DFC population, including processing employee data, generating HR-related reports, managing system upgrades, and maintaining data integrity
  • Assist with the processing of employee verifications, unemployment requests, termination documentation, etc
  • Support in administration and communication of benefits and compensation including annual open enrollment
  • Communicate across all levels of the business
  • Keep a close partnership with the HR Manager and HR Specialist supporting 1st and 2nd shift

Requirements:

  • Associates Degree or B.S. degree in HR,  business administration, or a related field
  • 1-3 years HR experience in a warehouse environment
  • Ability to create, analyze, report and manipulate data as it relates to HR metrics
  • Capable of making decisions independently
  • Strong written and verbal communication
  • Have a positive, “can-do” attitude and excellent interpersonal skills
  • Strong planning and organizational skills
  • Intermediate to advanced computer skills (eg. spreadsheet software, powerpoint/slides) as well as experience with an HRIS system; Workday experience a plus
  • Must operate with a sense of urgency and have attention to detail
  • Align with the company's Core Values to ensure a world class customer experience
  • Ability to work flex shifts, hours, nights and weekends as business dictates
  • Experience in a manufacturing or warehouse environment
  • Bilingual in Spanish is a PLUS

Benefits:

At Rent the Runway, we’re committed to the happiness and well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to:

  • Generous Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
  • Industry leading 401k match - an investment in your future.
  • Many other amazing perks!

 

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