Overview

The Human Resources Manager will be responsible for managing and supporting HR functions and/or programs for Rent the Runway’s NJ Dream Fulfillment center. They will maintain and enhance the human resources function by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. The role will have a heavy focus on HR investigations and employee relations resolution and sourcing/hiring of hourly associates. This role drives overall business performance and employee engagement (with a focus on new hire engagement)  by proactively diagnosing issues and opportunities and taking the necessary actions to address issues.

The ideal candidate will be a creative, collaborative, results-oriented leader who is particularly adept at balancing multiple priorities and issues and being decisive. A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees  to ensure a high level of employee engagement. Experience with rapid and complex changing work environment and high-volume workload is a must. This role requires someone to be dedicated to developing a strong, diverse, and collaborative organization, have a strong work ethic, a passion for managing the details within a growing business and willing to contribute where necessary including the ability to "roll up your sleeves."

Key Responsibilities

  • Lead/coordinate recruiting, staffing, interviewing, testing and assisting with selection of non-exempt  positions. Partner with Operators to concentrate recruiting efforts in needed areas of the business
  • Source and participate in recruiting events and create community partnerships to develop a pipeline of non exempt talent in particular for technical roles
  • Monitor and analyze attrition, attendance and other key HR metrics to effectively make recommendations to business partners
  • Create and ensure implementation and compliance of all selection processes for non exempt positions including posting and advertisement of open roles
  • Lead and coordinate the new hire onboarding processes
  • Partner with RTR managers and temp agencies to facilitate and perform thorough investigations using sound judgement as it relates to HR/ER matters as they arise
  • Active stakeholder in the improvement of employee engagement with a focus on new hire experience
  • Partners with operations leadership in the development of engagement action plans based on their Employee Engagement Survey results in alignment with company goals.
  • Advise, and resolve associate concerns
  • Ensure consistent policy implementation and adherence
  • Communicate across all levels of the business
  • Actively seek, design, implement and monitor HR processes for the team to ensure continuous improvement and enhancement of associate experience
  • Be a leader of change

Additional Responsibilities As Needed

  • Administer and advise leaders regarding legal and regulatory compliance: FMLA, ADA, FLSA, EEO, OSHA, Safety, etc.
  • Coordinate facility recognition & employee appreciation programs
  • Guide and advise leaders in corrective action, employee terminations, etc for both RTR and temp agency hourly population
  • Support performance management
  • Support in administration of benefits and compensation including annual open enrollment

Qualifications

  • B.S. degree in HR,  business administration, or related field
  • At least 5 years in a dedicated HR role with at least 3 years of progressively increased responsibilities including recruitment/hiring experience
  • 5 years’ experience interpreting and applying HR policies, procedures, programs and processes
  • Ability to create, analyze, report and manipulate data as it relates to HR metrics
  • Capable of making decisions independently
  • Strong written and verbal communication
  • Bilingual in Spanish is a plus
  • Have a positive, “can-do” attitude and excellent interpersonal skills
  • Strong planning and organizational skills
  • Intermediate to advanced computer skills (eg. spreadsheet software, powerpoint/slides) as well as experience with an HRIS system; Workday experience a plus
  • Must operate with a sense of urgency and have attention to detail
  • Align with the company's Core Values to ensure a world class customer experience
  • Ability to work flex shifts, hours, nights and weekends as business dictates
  • Experience in a manufacturing or warehouse environment

 

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