About Us

Remind is a communication platform that helps educators reach students and parents where they are: their phones. With 31 million active users, we’re one of the fastest-growing companies in education technology, but we have our sights set on something bigger: giving every student the opportunity to succeed.

Our investors include First Round Capital, GSV, Kleiner Perkins Caufield Byers, and Social Capital, and we want you to join us.

Responsibilities

  • Review customer contracts and purchase orders, and issue invoices to customers
  • Execute on the entire post-sale billing process, including generating invoices and credit memos, tracking collections, follow-up on late invoices
  • Provide accurate, timely reporting to finance and accounting teams, and facilitate monthly close process
  • Work collaboratively across departments to continuously improve billing and collections processes for efficiency, scalability and customer experience
  • Manage all customer interactions related to billing, including preparing vendor registration and compliance forms, responding to customer billing questions and following up with accounts on past due balances

Requirements

  • This is a contract-to-hire position
  • 2+ years of Billing and AR Operations experience. Strong preference for experience at a SaaS company, processing high transaction volumes
  • Prior experience working with SaaS billing software (we currently use SaaS Optics), CRM software (SFDC preferred) and Google Sheets
  • Familiarity with SaaS accounting metrics is preferred
  • Highly organized, and an ability to execute with excellent attention to detail
  • Strong work ethic, ability to adapt to rapidly-changing environments and processes
  • Bachelor's degree

Benefits

  • Competitive hourly wage
  • Catered meals and fully stocked kitchen

Remind is an equal opportunity employer, and we're committed to diversity and inclusion in the workplace. We aim to represent the students, teachers, and parents we serve, and we welcome, support, and empower all the diverse individuals in our community.

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