What you’ll do as an Innovation Project Lead:

Innovation project leads at Relish play a critical role on our highly collaborative and multidisciplinary teams of human-centered researchers, designers, strategists, and engineers. Project leaders are curious and empathetic, strategists, designers, and systems-thinkers who guide teams through innovation efforts to develop new businesses and service offerings. In addition to project work, they are responsible for contributing to the development and communication of principles, methods and tools related to the hub's design and innovation capability.

Roles and responsibilities include:

  • Overseeing a multi-disciplinary project team of researchers, designers, and strategists
  • Directing a human-centered design process to generate new business concepts
  • Leading the synthesis of research into systems and tools to bring our stakeholders along in the process
  • Leveraging strengths of the team to develop a strong visual and written narrative about our design solutions
  • Guiding a team to create a strong perspective about how the new business concept might work, make money, and solve a user problem
  • Working closely with design and innovation team leadership to ensure delivery against project goals

Qualifications:

  • 5-7 years of experience in human centered design and innovation
  • 2-3 years of experience in project management
  • Bachelor's degree or foreign equivalent degree
  • Curiosity and passion to meet unmet needs of end-users, team members, and stakeholders
  • Eagerness to learn new skills and develop a breadth of capabilities
  • Flexibility and willingness to take on new roles and responsibilities outside of specified role
  • Comfort with ambiguity and ability to thrive in a self-directed culture
  • Openness to learn from diverse perspectives and collaborate on multidisciplinary teams
  • Ability to train and mentor others on the HCD process
  • Ability to frame problems and present results to an executive level audience
  • Excellent communication and storytelling skills (written, verbal, and visual)
  • Proficiency with Adobe Creative Suite, Microsoft Office and ability to learn new software as needed
  • Portfolio of work demonstrating capabilities in user-centered design methodologies
  • Minimal travel may be required; compensation commensurate with experience



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