SR. USER EXPERIENCE DESIGNER

 

About the Job

One of High Alpha’s companies, Relay, is looking to bring on a multidisciplinary designer to join our team. 


At Relay, we’re radically improving the systems behind public safety. Relay creates more positive interactions between first responders and the neighbors they serve, no matter their background. By modernizing communication in public safety, we’re building relationships that help keep everyone safer.


As a designer at Relay, you will collaborate with a skilled team of technology experts to deliver the full service design, rapid prototypes, and more. At this stage, all aspects of your design skills will be flexed, and you can expect some personal growth along with your career growth in the process!


This job is remote, but may require occasional travel. Relay is headquartered in Indianapolis, Indiana.

  

About the Company

Relay was launched in late January of 2020, out of the High Alpha studio. The idea was envisioned by a police chief who believes that officer safety is paramount and that more effective policing is done when officers are closer to the communities they protect. That means offering respect and valuing privacy to build trust, using technology where it makes sense, and using data to make better decisions about how to push public safety forward.


At Relay, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that will improve the way people live, strengthen relationships, and save lives (seriously). We also believe strongly in autonomy, and that we hire adults who are capable of making smart business decisions in a transparent culture. As a result, we have high expectations of those we work with. Relay is proud to be an equal opportunity employer.

 

 

About You

         

You love to work with others to design and build well-crafted, cutting-edge experiences that have deep respect built-in

You keep up with emerging trends and have a curious nature, hungry to devise and  learn from rapid, iterative, experiments

You want to be part of a new team developing a suite of products and an underlying platform, all from the ground up

You’re excited to establish company culture, application architectures,  best practices, and team norms and values

You thrive with autonomy, making smart decisions to drive projects towards clear, but evolving, business goals






The Day-to-Day

We’re a tight group that, given the serious nature of our work, makes sure we don’t take ourselves too seriously. We work smart, expect you to make your own decisions on behalf of the business, and own the responsibility that comes with being an early member of this team.


On your average day, you can expect to:


  • Work closely with the Product and Engineering teams to create the interfaces supporting products across our three main audiences: citizens, officers, and agency leadership

  • Understand team needs while rapidly delivering exceptional performance-oriented, well-crafted creative work

  • Conceptualize and execute compelling and relevant interfaces, solving root problems that address key use cases in-context for the user

  • Work on the smallest fit & finish details, to the big picture, loosely-held ideas, all in one day

  • Drive design reviews and contribute to a culture of open critique, with “best idea” input from a variety of sources

  • Collaborate with designers from other areas of the company, with the aim to keep design cohesive as we establish the Relay brand, identity, and supporting design systems


  

Preferred Skills and Experience

We think the ideal candidate will possess all of these skills and experience, but most importantly, will teach us something we haven’t considered:


  • 5+ years product/UX/UI experience, ideally in the technology space

  • Data-led designer, at once balancing measurables with what your gut tells you is good for the user

  • Creative thinker, with a portfolio of work chock full of demonstrable results

  • Solid product sense and experience that lends itself to the ability to anticipate user needs, balanced with a hunger for team input

  • Self-motivated, excellent storyteller and communicator, able to organize, prioritize and produce results independently, work within tight deadlines, and manage all aspects of a project

  • Experience mentoring or guiding other members of a team, with a keen sense of empathy

  • Ability to meet aggressive deadlines, manage multiple projects simultaneously, and set (and meet) expectations

  • Strong competency in Figma is required, but the ability to leverage the Adobe Suite or other design tools as appropriate is desired– for you, the right tool to create your vision is key

 

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