Regal Voice

Regal Voice is the new way brands interact with their customers at the most important moments. We are a next-gen customer engagement platform that allows brands to build phone call and text message campaigns into their digital experiences to drive 25%+ more revenue. We work with leading brands including SoFi, FlockJay, Via, MakeSpace, and Farmer’s Dog. Headquartered in New York City, Regal Voice is backed by fantastic venture capital investors.

Regal Voice is led by industry veterans who previously built Handy (acq. by IAC / ANGI Homeservices in 2018), and the rest of our team is made up of product managers and engineers who bring expertise in real-time data, digital marketing and e-commerce.

As the creators of online on-boarding and buying experiences for millions of users, we know how hard it is to engage customers once they leave your site. With Regal Voice, brands are empowered to reach customers before they buy elsewhere - using voice and SMS campaigns that are event-driven, no-code and customer friendly.

Most importantly, our team shares a common set of values:

  • We are customer-obsessed
  • We know data beats opinion
  • We believe fast-paced execution wins’ markets
  • We espouse a growth mindset

Role - Staff Software Engineers - Backend

We are looking for our first Staff Software Engineer to join our young, highly motivated engineering team. Just 6 months into building the product, we are already processing 10s of millions of events and 10s of thousands of calls and sms daily, growing double digits month over month. In this role, you will:

  • Own the back-end of the product - including data pipeline and APIs across the 3 areas of our product: data ingest & integrations, automation, conversations
  • Collaborate with frontend, backend, and product to conceptualize and architect new product features - including an event-based Journey builder
  • Act as an accelerant to the engineering team on building new product features - including digging into the code to unblock them, helping them with design and technology adoption choices, and acting as a mentor
  • Set standards across the Engineering team for scalability, maintainability, performance
  • Set standards for monitoring system performance and debugging / investigating issues 

About You:

  • Relevant industry experience building production-ready, scalable web applications
  • Extensive experience with Python
  • Extensive experience with Elasticsearch and/or other relevant technologies
  • Extensive experience with real-time event process using technologies
  • Ability to facilitate discussions within your team and cross-functionally
  • A desire to be part of a values-driven Engineering team
  • Passion for learning -- always improving yourself and the team around you

Our Stack:

  • Programming Language: React, Typescript, GraphQL, Python
  • Databases: Dynamo, Postgres, Redis, Elasticsearch (coming soon),
  • Infrastructure: Kinesis, Lambda, Pulumi, EC2

Perks & Benefits:

  • Paid parental leave
  • Competitive compensation packages, including cash and equity
  • Medical, dental, vision insurance
  • Flexible PTO 
  • Weekly happy hours
  • Monthly team events
  • Quarterly trips
  • Pre-tax commuter benefits
  • Complete laptop workstation

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