Company Description Regal Voice helps consumer businesses talk with more of their customers to build deeper relationships and drive incremental revenue. Businesses including SoFi, Betterment, Policygenius, Via, HomeAdvisor, Vroom, MakeSpace, Forward and The Farmer’s Dog use Regal Voice to engage their customers in more timely, personalized conversations at scale. Headquartered in New York City, Regal Voice is backed by fantastic venture capital investors.
Regal Voice is led by industry veterans who previously built Handy.com (acq. by IAC / ANGI Homeservices in 2018), and the rest of our team is made up of engineers who bring expertise in real-time data, marketing automation and eCommerce.
As the creators of online onboarding and buying experiences for millions of users, we know how hard it is to engage customers once they leave your site. With Regal Voice, brands are empowered to reach customers before they buy elsewhere - using voice and sms campaigns that are event-driven, no-code and customer friendly.
Most importantly, our team shares a common set of values:
We are customer-obsessed
We know data beats opinion
We believe fast-paced execution wins markets
We espouse a growth mindset
Role - Senior Product Manager We are looking for an early product hire to work directly with the co-founders to launch new features in the product, integrate and support new customer launches, and run analysis to understand performance.
Gather customer feedback and prioritize features that improve the user experience and drive revenue for customers
Ground floor opportunity to work directly with the co-founders to shape the product
Write requirements for new features and work with engineering to implement
Review and test new and existing features to ensure they work as expected, and help customers adopt them
Use SQL to analyze how current features are performing and the impact on our customers' business
Help implement new customer integration and launches
4-8+ years work experience in product management at a startup or fast-growing tech company
Customer-first - you believe in building technology to create great customer experiences
Great communication - ability to communicate with technical and non-technical stakeholders
Experience writing SQL, using excel/google sheets, and using Looker (or other dashboarding tool)
Growth minded - you are always looking to learn and excel at something new