The Senior Program Manager, Product Commercialization is responsible for providing cross-functional project management and leadership that supports new product transfer into manufacturing and commercial rollout to customers. The successful candidate will utilize project management best practices to drive execution of numerous interrelated cross-functional projects to ensure completion on time and within budget. The Senior Program Manager will be an effective leader in a matrix environment, acting as primary commercial planning liason between product development, RA/QA, operations, service, finance, marketing and sales. This role will have the opportunity to strongly influence program management practices in an exciting and rapidly growing startup company.
- Direct responsibility for driving projects that take new products from design transfer into the field on schedule per company objectives.
- Oversee and develop detailed project schedules utilizing best practices for project management methods, tools, metrics, monitoring and reporting.
- Ensure that required interdependencies between design control, regulatory compliance, manufacturing, service, marketing and sales are well understood and documented.
- Manage projects by identifying critical path, constraints, contingencies and mitigations to achieve target schedule and budget. Establish procedures to enable escalation of threats to project plans as required to functional management and senior leadership.
- Create and track an overall commercialization schedule and routinely report on the progress of all related projects clearly, concisely and accurately to necessary stakeholders.
- Drive the tactical project execution.
- Develop and cultivate cross departmental relationships. Collaborate with key project sponsors in bringing together a full range of cross-functional expertise and competencies necessary for successful product commercialization.
- Contribute to the Stage Gate or Phase Review process to ensure that commercial requirements are met for all new product releases.
- Manage the governance of the commercialization process and procedures, communicate cross-departmentally and hold team accountable to projects and deadlines.
- Create key commercialization processes and procedures for new product launches and company initiatives based on best practice development, lessons learned, resource leveling and process input.
- Bachelor’s degree in a scientific field preferred; business, finance or related field will be considered in conjunction with experience.
- 7+ years' experience managing complex cross-functional programs and projects, preferably in support of capital medical equipment such as medical linacs, imaging or robotics.
- 5+ years’ experience in regulated medical device environment (FDA 21 CFR Part 820, ISO 13485). Solid understanding of design control and commercialization requirements and processes.
- Strong project management methodology background, including schedule, scope, issue and risk management experience. Certification in project management (PMP) highly desired.
- Proven record of bringing products to market acting as program or project manager on behalf of the commercialization team.
- Proficient in utilizing business and project management tools such as Microsoft Office suite, including MS Project, Excel and Visio.
- High level of organization and attention to detail.
- Proven ability to lead in a cross-functional team environment.
- Superior communication skills, organizes and communicates succinctly and accurately with appropriate detail and frequency for project teams and senior management.
- Excellent negotiation, facilitation, collaboration, and problem-solving skills. Proficient at conflict resolution.
- Ability to promote ideas persuasively, influence others, and build and maintain effective professional relationships with internal stakeholders.
- Execution driven, operates with a sense of urgency. Able to work through obstacles and escalate for rapid decision making.
- Quickly responds to issues and questions. Capable of maintaining a rapid pace and having multiple projects going at once.