Refeyn Ltd., a pioneer in mass photometry and leader in instrumentation for biomolecular analytics for the Academia and Biopharma/Biotech markets, is expanding its European presence, particularly in the DACH South region including Bavaria, Baden, Austria, and Switzerland territories. We seek an experienced Technical Sales Specialist (TSS) to strategically drive our market expansion initiatives in DACH South markets.
Job Description:
The TSS, DACH South, will play a crucial role in developing and executing our new business acquisition strategy in the territory. This position, reporting to the Technical Sales Manager, DACH, requires a blend of business acumen and scientific expertise in the field of instrumentation for biomolecular analytics.
Key Responsibilities:
- Help formulate and execute a comprehensive New Business Acquisition strategy for the territory, identifying new opportunities and optimizing our reach
- Selling and promoting Refeyn’s products and solutions across customer groups in Academia and Industry
- Meet or exceed the sales target assigned by the Technical Sales Manager, DACH
- Create and drive new business opportunities through the sales funnel with lead nurturing and accurate opportunity forecasting on Salesforce
- Identify new prospects and establish business relationships with new potential customers
- Manage and build strong customer relationships for long term mutual benefits
- Build up strong networks within relevant academic and industrial circles
- Assess and analyse customer needs, respond to customer enquiries, and suggest products and services as appropriate
- Understand customer applications, workflows, and pain points/bottlenecks and determine if/where our technology fits
- Identify key decision makers and understand their purchasing process
- Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of the technology
- Routine follow-up with existing customer base to touch base on activities and review needs (e.g. upgrades, consumable needs etc.)
- Lead price and contract negotiations with prospective customers
- Work closely with other departments (Marketing, Product Management, Applications, Service) in order to provide customers with full technical information and support
- Utilise all available sales tools to maximise sales efficiency (Salesforce, LinkedIn etc.)
- Support the Technical Sales Manager with the development and implementation of territory plans
- Drive sales and promotional activities such as conferences and customer workshops, and generate leads and prospects for Refeyn’s products
- Prepare quarterly forecasts and maintain accurate opportunity information in our CRM (Salesforce)
- While the TSS receives support from the Field Application Scientist (FAS) team for demonstrations, it is important for them to have a good understanding of the instrument themselves.
- Travel within the assigned territory (50-60% or more)
Required Qualifications:
- Degree in Molecular Biology Science, or similar relevant field, additional business degree a plus
- Minimum 3 years of experience working in a selling role and with analytical Capex equipment, preferably in the life sciences sector, in the specific territory (DACH South)
- Knowledge of selling strategies and methods g. consultative sales and sales profiling frameworks etc.
- Hands-on experience with a variety of bioanalytical techniques
- Regular travel to customers, conferences, and workshops (50-60%)
- Experience communicating with different audiences and cross-functional teams (e.g. customers, Sales Operations, R&D, Product Management, Applications, Service & Support)
- Strong organizational and communication, and time management skills required
- Strong understanding of biopharmaceuticals and biotech start-ups
- Established network in the regional life sciences sector is desirable
- Fluent in German and English; additional local languages (French) are advantageous
- Excellent communication, negotiation, and presentation skills
- Self-motivated with an entrepreneurial mindset and a track record of achieving KPI’s and exceeding targets
Location:
- Remote, 50-60% travels are required
- Ideal candidate location: South of Baden Württemberg (Freiburg) or South of Bavaria (Munich)
