If you don’t know Crypto or the NFT industry, this isn’t for you! If you are passionate about Crypto, and have experience in some way shape or form, keep reading! 
 

RECUR is a technology company that designs & develops dedicated branded experiences that allow fans to buy, collect, and re-sell digital products and collectibles (NFTs). RECUR is the only blockchain-agnostic NFT platform ultimately giving its brand partners the widest range of distribution and their fan bases the widest range of utility. RECUR also co-authored the recurring royalty standard for NFTs, allowing for creators, artists, athletes, and brands to participate in the secondary sales of their assets in perpetuity.

RECUR is seeking it’s first Senior Community Manager to join the team full-time. This is an exciting opportunity to join a passionate and fast-growing company where you will lead the growth of the RECUR brands and community in the nascent and growing NFT space.

What you will do at RECUR

  • Create THE best in class approach to community engagement in Discord and make RECUR brands forever unique with their own feel & quirks, different from anything else out there
  • Manage a team of high performing Senior Community Managers, Community Managers, and Community Moderators
  • Set clear goals and expectations for team members, then coach team members and hold them accountable to those expectations via regular 1:1s, coaching sessions, and continuous feedback
  • Work alongside Community Team Lead peers to share best practices, align, and ensure consistency between teams
  • Field escalations from the team to provide mentorship and make sound decisions in the interest of the community and the company
  • Generate team schedule and own scheduling process
  • Perform Quality Assurance audits to ensure team members are adhering to brand standards and internal processes/policies 
  • Maintain subject matter expertise on Discord functionality and ensure optimal Discord channel strategy and structure, bot commands, and administration 
  • Be the primary partner to Marketing, Gaming, and other cross-functional teams to create and implement engagement programming for games, contests, giveaways, events, etc.
  • Develop and maintain subject matter expertise across all RECUR products
  • You won't just be on top of industry trends, you will be setting them

What you will bring to RECUR

  • 6+ years of experience on customer-facing teams in tech companies
  • 2+ years of people management experience leading teams of 6+ individual contributors 
  • Excitement about engaging in the crypto/NFT community 
  • A strong track record of managing high performing teams, measured against monthly and quarterly goals
  • Effective coach who is skilled at providing actionable feedback
  • Startup mentality and willingness to work on nights and weekends according to business needs
  • Superb attention to detail
  • Strong, concise, and relatable written and verbal communication skills
  • Ability to think on your feet, make decisions quickly, and apply sound judgment and decision making skills
  • High standards for your own integrity and the community’s integrity
  • Respect for confidentiality and sensitive information 
  • Flexibility and willingness to pivot with little notice
  • Data-driven approach to decision making
  • Ability to influence others and successfully collaborate with different teams on projects with tight timelines

This is a completely remote role and can work anywhere in the Asia Pacific Region.

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