RealtyMogul launched in 2013 with one mission: simplify real estate investment by connecting individual investors to high quality commercial real estate transactions. Today we are one of the largest, most recognizable brands in online real estate crowdfunding, with over 190,000 users investing over $515 Million in capital into hundreds of real estate projects nationwide. We were recently named the #1 Commercial Real Estate Crowdfunding Platform for 2019 by Motley Fool. We remain focused on building the best online experience to enable individual investment into highly vetted commercial real estate assets and to educate our growing user base about the many aspects of real estate investing, all through an online, scalable platform.

Client Services Associate – Marketplace Operations

We are looking for an intelligent, motivated, detail-oriented individual to work full-time in our West Los Angeles office and join our team. The ideal candidate will be computer savvy, meticulous, personable, and be able to both take direction and be pro-active.

What You'll Do:

  • Collaborate with the Marketplace Operations Team to facilitate fundraising activity for the RealtyMogul Commercial Real Estate investment technology platform
  • Deliver top-tier client support and effective communication with investors and the Investor Relations Team
  • Respond to customer inquiries through our online ticketing system
  • Perform administrative functions and back office processes within the marketplace application
  • Coordinate with colleagues from various departments on all operational processes for efficient operation of the company
  • Follow compliance regulatory requirements to ensure adherence to best business practices
  • Collaborate in team discussions and development initiatives for improving the efficiency and effectiveness of company operations
  • Coordinate with the Commercial Real Estate Team to ensure all fundraising and closing responsibilities are completed
  • Support the accounting team during our regular investor distribution processes

Who You Are:

  • You possess a 1-2 years of operational experience including customer relationships, investment support, operating data systems and administration of process
  • You have extreme attention to detail and are highly reliable
  • You must be able to participate in a fast-paced environment
  • You are exceptionally well organized
  • You possess excellent phone, email and verbal communication skills
  • Your spelling and grammar are beyond reproach 

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