Operations Associate

Operations Associate

at Realm

San Francisco, Los Angeles, or New York City

Who we are

Realm is on a mission to bring simplicity to homeownership. From the day you buy your home to the day it is sold, there are a series of complex and expensive decisions to be made. What should you renovate? How much should it cost? Should you refinance? When does it make sense to move? 

That’s where Realm comes in. With primary residences accounting for 62% of the average American’s net worth, we’re building a single destination to empower homeowners to decide what to do with their home, and then help them do those things seamlessly. And we’re starting with solving the most complex of these decisions – renovations. 

Today we’ve helped 500+ homeowners navigate renovations totaling over $70M with industry-leading, proprietary data and expert guidance from our Realm Advisors. We’re on track to be a $1B+ business in the next few years, and are backed by top-tier VC firms like GGV, Lerer Hippeau, and Primary Venture Partners. 

What we are looking for

We are looking for a NYC, LA, or SF based Operations Associate to join our operations team to support the project, sales and marketing teams. As an Internal Operations Associate, you will play a pivotal role in helping the company grow. You will work cross functionally with our Sr. Manager of Internal Product, Director of Analytics and VP of Sales to build and optimize internal processes and build products to support our sales and operations teams. You’ll play a pivotal role in sales productivity, revenue growth and internal tool building. 

We are looking for a candidate who feels very comfortable around numbers, data, and systems, and is excited to grow into a more senior role. 

About The Role

• Optimize and manage tools, systems, and processes to enhance productivity and streamline workflows
• Help manage the team’s main dashboards and workspaces within Salesforce, Regal Voice, Looker and Salesloft
• Work closely with Internal Product to identify trends and business opportunities, in order to drive data influenced decisions and optimize results.
• Monitor our data to support leadership data driven decisions
• Help build and test Generative AI to optimize business processes 
• Manage and train over seas team 
• Facilitate municipal research

Visa sponsorship for this role is currently not available.

Realm is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

Your Experience & Skills

• 1-3 years of experience in a revenue, sales, analytics or operations role 
• High level of proficiency in excel or google sheets 
• Ability to present data and insights to align stakeholders and strategy
• Comfortable building relationships and communicating with different stakeholders
• Strong analytical and problem-solving skills
• Curious, independent, rigorous and proactive kind of a person
• Ability to tell the story and present the results in a clear and interesting way
• Curious, proactive, loves to help others and excited by getting things done
• Back end Salesforce experience a plus.
• Knowledge of SQL and BI tools, such as Looker, a plus

What you get:

• The chance to work at a hyper-growth venture-backed start-up bringing the “first of its kind” technology to an exciting industry 
• The opportunity to feel true purpose in your efforts by witnessing the homeowners you work with make life-changing decisions about their homes
• A diverse and supportive, people-first environment where you can bring your whole self to work
• An environment where your voice is heard and your impact is recognized up and down the organization
• Competitive, performance-based pay and unlimited PTO

Salary: Base - $55k - $80K depending on experience level.