Ready Responders was founded to empower people to improve healthcare right in their own neighborhoods: we give patients direct access to healthcare professionals, and we give our Responders the opportunity to provide care in their communities. Ready Responders is a non-transport service and provides only on scene care.
Above all, we believe the desire to do good and technology are powerful forces. By combining them, we can make the world a kinder, safer, healthier place one neighborhood at a time.
This localized approach also allows us to help our friends and neighbors with non-life-threatening conditions, connecting them with healthcare options for lasting care within their communities.
About the Role
We are looking for a professional Nurse Practitioner who can lead practice staff and deliver primary medical care to a wide variety of patients, both in person and through telemedicine consults. In addition to caring for patients, the Lead Nurse Practitioner will be responsible for advising and coaching Responders on appropriate care, communicating with stakeholders including insurance providers, reviewing current patient records to ensure accuracy, and writing and reviewing internal protocols as appropriate. The Lead Nurse Practitioner will also be responsible for leading a small team of part-time Nurse Practitioners. The successful candidate will work as a team with our Responders, other Nurse Practitioners, Social Workers, and Chief Medical Officer, and will assist in supporting the delivery of premium care to each and every patient.
What You'll Do
- Serve as a clinical resource and consultant for staff members, including LCSWs, Nurse Practitioners, and Responders
- Write, implement, and review protocols and workflows as needed
- Support part-time Nurse Practitioners
- Liaise with external partner staff to advocate for patient populations and collaboratively problem solve
- Serve as the resource patients and staff need for ongoing care information, counsel and provide guidance for any patients with critical conditions and staff working with them
- Remain knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards
- Perform all telehealth provider duties, including the following:
- Utilize the approved medical practices process in the delivery of all patient care
- Perform initial patient screenings and patient history
- Review and update patient records and check records for accuracy at each patient appointment
- Provide education experiences to patient families, staff, other health professionals, and the community
- Adapt behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
- Analyze test data and determine the need for referrals to points of care, follow-up visits and further treatment options
- Work out of Ready Responders Nevada office, Monday through Friday, typically 9am-5pm
- May occasionally need to work non-traditional hours based on operational or community needs
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
What You'll Need
- Master’s Degree in Nursing (required)
- Valid Nevada Nurse Practitioner license (required)
- 5+ years’ experience as Nurse Practitioner (required)
- Demonstrated success in effectively assessing patient needs
- Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community
- Demonstrable proficiency with computers and various software programs; comfortable learning new software, working with databases, and organizing and manipulating data
- Strong analytical skills, and the ability to effectively apply them in stressful situations
- Ability to prioritize decisions and act quickly in the best interest of the patient
- Phenomenal communication skills—phone, email, postcards—you talk and people listen
- Able to effectively give, receive, and implement constructive criticism
- Ability to proactively anticipate and solve problems; you don't wait for someone to tell you to fix something, you already had a plan in place before it even broke
- Proven ability to independently manage multiple tasks at once, effectively prioritize in a fast-paced work environment to meet deadlines and schedule time efficiently
- Must be comfortable with ambiguity and able to work well without micromanagement
What You'll Get
- Competitive benefits and paid time off
- Fully-stocked kitchen with endless snacks and coffee
- Friendly, fun and mission-driven environment
- Company sponsored events