Overview:

Rauxa is seeking a savvy, experienced marketing agency professional and new business hunter for a VP, Account Services position in our New York office!

The VP, Account Services will have a head for strategic customer marketing, a heart for driving innovative solutions to client business problems and the hustle necessary to aggressively grow client accounts and acquire new business for the agency.

 What You'll Do:

  • Be the senior account lead for assigned client accounts, maintaining direct, day-to-day, senior level client contact 
  • Grow agency revenue by actively seeking new projects from client contacts and industry contacts
  • Proactively provide the client with thought leadership and strategic guidance, and business building ideas, determining the best solutions to fulfill the needs of the client
  • Collaborate with agency partners and department leads to deliver world-class work to our clients on time, on strategy, on budget, and with superior quality
  • Be an advocate for client needs across departments within Rauxa to provide superior client service
  • Maintain a superior level of knowledge in all aspects of one-on-one relationship marketing and digital marketing
  • Maintain a superior knowledge of data analytics and clearly articulate the value it adds to our clients
  • Effectively present, sell, and defend all agency work and proposals to clients
  • Guide the Account team to manage project profitability and drive top line revenue growth
  • Lead or participate in agency new business pitches

Who You Are:

  • Bachelor’s degree in Marketing or Communications or have equivalent work experience
  • You have 12 or more years of recent experience in an Account Service role at an advertising, digital or marketing agency 
  • You are a proven leader and new business hunter with demonstrated ability to sell in strategic solutions and recommendations to clients and aggressively grow agency revenue
  • You have a deep understanding of data analytics and loyalty campaign metrics including how to analyze and interpret results
  • You have a deep understanding of Marketing Automation, platforms and technologies, as well as content marketing, social and mobile marketing is desired
  • You have a robust knowledge of Relationship Marketing, CRM, Direct and Digital Marketing; B2B experience is also desired.
  • You are an excellent communicator with strong meeting facilitation and stand-up presentation skills
  • You are skilled in writing a killer data-rich presentation that tells a clear, persuasive story
  • You have outstanding project and process management and follow up skills
  • You have proven success in acquiring new agency business and growing client accounts from small projects to a multi-million-dollar accounts
  • You have prior experience leading and managing teams
  • You have exceptional interpersonal skills with a proven ability to build and maintain relationships with clients and agency colleagues  
  • You are a creative problem solver with exceptional analytical skills
  • You are entrepreneurial and flexible, self-starter who thrives in fast-moving, dynamic work environments
  • You are proficient in Microsoft Office Suite including Word, Excel, and PowerPoint

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