Your turn to start the conversation.
Write the future at Rasa.

 

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion. To find the connection between our differences. It keeps us close together across borders and backgrounds. 

 

Rasa means tight-knit. We get to the point and have the courage to ask why. Because through relentless experimentation, verve, and vision, we’re transforming how people interact with organisations through AI. 

 

That’s Rasa. That’s our message. 

 

Join us and add yours. 

 

SUMMARY

 

We’re looking for a Pre-Sales Solutions Engineer to join our Sales team. You will be the face of Rasa from a functional and technical perspective. You will lead discovery calls, demos, POC’s, business cases, represent the company at trade shows, work hand-in-hand with our stellar account executives to help empower the largest brands with our platform. You will be reporting to the Chief Customer Officer.

 

Full-time - Remote - Location: USA (East Coast preferred)

 

ABOUT THIS ROLE

 

We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. We are hiring for this position because we are seeing tremendous growth in our customer base all across North America.  As a Solutions Engineer, you'll make an impact on your team by:

 

  • Present Rasa’s business and technical value proposition to prospective customers
  • Explain, functionally and technically, the value proposition of the Rasa platform
  • Lead proof-of-concepts and pilots
  • Build business cases
  • Travel to meet clients across North America
  • Work with our Product team to continue to build on our robust roadmap

 

ABOUT YOU

 

  • You have at least 10 years of experience in a technical sales or solutions engineering role, ideally in the AI or Data space
  • You have deep technical skills in the conversational AI space, or a related industry
  • You are an excellent communicator, verbally and written
  • You want to win
  • You are a team player
  • You must want to travel to meet customers (up to 30%)
  • You will be working from the US (preferably East Coast)

 

Please remember that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, if you are confident that you are up for the task, we absolutely want to get to know you!

 

MEET YOUR TEAM

 

We have a team of highly qualified sales professionals across the globe. You will be working with a select number of Account Executives in the United States. 

 

WHAT YOU CAN EXPECT FROM US

 

  • A stipend for personal development & 6 paid education days to help you grow within your role
  • Unlimited PTO + paid sick leave + paid public holidays
  • A Macbook, and other tech to help you to do your job
  • We have regular remote team events, as well as an annual company-wide offsite
  • Heath benefits 
  • 401(k) contribution with up to 4% match (USA only)
  • Equity options

 

ABOUT US

 

Rasa is the leading conversational AI platform, enabling enterprises to build next-level customer experiences. Rasa's conversational AI platform allows companies to build better customer experiences by lowering costs through automation, improving customer satisfaction, and providing a scalable way to gather customer intelligence. Rasa runs in production everywhere from startups to Fortune 500s, and provides the data privacy, security, and scalability needed by enterprises of every size. Rasa is privately held, with funding from Accel, Andreessen Horowitz, and Basis Set Ventures. www.rasa.com

 

Rasa is an equal-opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age.

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DEI @ Rasa

With people from more than 20 nationalities and all continents working in five different countries, female & non-binary/genderqueer representation of nearly 50% in a male-heavy tech industry, and ages ranging from 21 to 60 years, our team is diverse in many aspects. But we believe there is much more we can do to make our company more diverse and inclusive and to contribute to a world that gives everyone fair opportunities.

To reach that goal, we have established a company target that 100% of roles have more than 50% of applicants from underrepresented groups. Recruiting is where diversity has to start. Of course, an inclusive company environment is necessary to attract diverse talent, and tracking and reporting our diversity metrics from the beginning will help us understand how we’re doing.

We are aware that diversity has many different dimensions but to start, we will be tracking gender and ethnicity, as it is measurable and concrete. To that end, we have started to ask all Rasa applicants to anonymously share diversity information. To remove our own bias, this data is held completely separate from the application and will be held in the highest confidence.

At Rasa, we consider our work on diversity, equity and inclusion to be an ongoing effort, and we welcome suggestions and comments. If you are happy to help us with our targets we would really appreciate you self identifying below. 

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