Rain is a venture-backed fintech with a mission to kill predatory financial products like payday loans. Our first product gives employees instant access to their wages, which solves a major problem for real people (115 million American workers are living paycheck-to-paycheck). Rain is the fastest-growing startup in the category and was incubated with QED Capital, a top fintech venture fund.

Our team culture is rooted in a deep commitment to Shokunin, the Japanese philosophy of giving your very best for the general welfare of people. Other core values at Rain: radical transparency and zero ego.

Rain’s Operations team is the engine that powers Rain’s dreams. Today, we onboard customers and ensure they are successful. Tomorrow, with your help, we will power data driven decision making across Rain. As the founding member of Rain’s Data Ops team, you will shape the growth of Rain and influence our customers’ experience.

For this role you should be excited to work with and coach diverse internal stakeholders on the best ways to access and use their data, build dashboards and tools, and identify key strategic insights. You will need to be an Excel and Power BI/Tableau and SQL whiz. Know the basics of Python/R. As the founding member of our Data Ops team, you will need to be entrepreneurial, creative, and self-driven with a strong desire to make a meaningful impact on our organization.

This job will be reporting to our VP of Operations and has the option to sit in our downtown Nashville office, or Venice Beach office, or operate remotely. 

 Responsibilities

  • Generate insights to drive strategic business decisions and improve the experience of our customers and support agents
  • Identify operational weaknesses and help improve or innovate new processes or tools to keep teams as efficient as possible
  • Build self-serve tools and dashboards to empower a variety of internal Operations stakeholders to perform optimally
  • Enable test and learn culture by designing and implementing tests in collaboration with our Data Engineering, Product, and Growth teams
  • Collaborate with the Data Engineering team on Data Products, Projects and Strategy 
  • Support operational goal-setting and reporting across the Operations organization

Qualifications

  • 3+ years experience in analytics, business intelligence, data analysis, or within a similar role
  • Excellence in Excel and a data visualization tools (e.g., Power BI or Tableau)
  • Advanced SQL knowledge
  • Python/R knowledge for when things get serious
  • High-growth analytics or operations experience

The Rain Instant Pay app provides early wage access for employees at mid to large-sized organizations to improve financial wellness and increase employee productivity.

With 63% of Americans living paycheck to paycheck, financial wellness tools are an important part of any employee benefits package. Rain works by giving advances on upcoming paychecks; it is not a loan and there is no interest. Employees pay a small fee for this service, which is healthier than payday loans. 

Rain’s mission is to regrow financial freedom by giving people full control over their income and to put an end to predatory financial products, replacing them with on-demand pay.

Find out more at https://rain.us, LinkedIn, Facebook, Twitter, Instagram, and YouTube.

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