About Qwick
Qwick is changing the way people work. We match hospitality freelancers with businesses shift-by-shift through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, talented professionals with shifts that match their skillset. If you're eager to make a difference in the hospitality industry and tech space, love what you do, and lead with empathy and transparency, we want to hear from you!
Role Overview
As a Senior Product Manager at Qwick, you will be developing product requirements (user stories) and overseeing execution for some of the highest-impact initiatives that serve our marketplace. This role is an opportunity to shape the product that is changing the future of work.
Product development is an extremely collaborative effort between engineering, design, analytics and customer-facing teams. On a day-to-day basis, you will spend your time split between external meetings with customers and internal discussions with your engineering, marketing, analytics, and sales counterparts. We look for people who have strong agile acumen, business acumen, and high emotional intelligence.
We’re looking for creative and curious product thinkers who can develop a compelling vision for Qwick’s products and services. In this role, you will primarily focus on expanding the success of the marketplace, focusing on problems that make matching Professionals and Business partners more efficient. This is a data driven role, both qualitative and quantitative. You will be expected to work closely with engineering, customers, operations, and the rest of the Product team while building a vision for the future of how to optimize our marketplace.
You’ll be a great fit if you like:
- Experimenting, optimizing, fast iteration, data and statistical analysis
- Obsessing over the customer journey through the lens of business metrics such as acquisition, CAC (Customer Acquisition Costs), activation, and retention
- Using data-driven insights to understand customer needs and effectively create the best possible value
- Working in a detail-oriented, feedback-driven environment that is constantly looking to improve
- Collaborating closely with the Product team and other stakeholders to drive ideal product outcomes
- Learning and growing in your Product Management skills
- Spending quality time and empathizing with users to better understand their needs
- Working alongside exceptional team members on a mission to revolutionize an industry
- Envisioning where a product should go, knowing where it is now, and making the changes to get there
- Executing on agile initiatives such as backlog grooming, writing user stories, sprint planning, retrospectives, etc.
Requirements and qualifications
- Minimum of 3+ years of experience as a Product Manager
- Excellent interpersonal and communication skills
- Exceptional analytical skills
- Deep understanding of marketplace dynamics
- Persistence and a whatever-it-takes approach to ensure that your product and team are successful
- Able to iteratively improve processes over time
- Bias for action paired with an empathetic, customer-centered attitude
- High emotional intelligence
- Phoenix-based or willing to relocate (hybrid office environment)
Additional Information
Our cultural values are an important part of who we are and what we're building:
- Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us.
- Hustle responsibly - We work hard and we make time to rest and play in order to stay our best.
- Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well.
- We are human - We act with compassion to take care of ourselves, our team, our families, and the Qwick network.
- Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges.
- Never give up - We welcome change, celebrate failure, and always keep moving forward.
Benefits (if eligible) Include:
- Competitive compensation
- Hybrid office environment
- 401K
- Medical, Dental, Vision, and Life Insurance
- Short and long-term disability benefits
- Pet benefits
Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class.
For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.
