At Quiq, we aim to provide exceptional conversations, whether through humans or AI Assistants. Our Applied AI Engineering team focuses on automating conversations to deliver outstanding customer experiences using advanced language models. Our customers include some of the world's largest enterprises, and we're dedicated to helping them solve their toughest challenges.

Your Role as an Applied AI Engineer

As an Applied AI Engineer at Quiq, you'll work with customers to design, build, and deploy AI Assistants using our AI Studio toolkit. You'll use the latest tools and methods to automate and enhance customer interactions. Each day as an Applied AI Engineer brings new challenges. You'll blend theory with practical application, addressing critical business issues with cutting-edge technologies and innovative problem-solving.

Responsibilities

Build AI Assistants: Partner with customers to create reliable AI solutions.
Engage with Customers: Understand their needs and define technical requirements.
Develop and Improve: Continuously enhance AI Assistants to meet and anticipate customer needs.
Advise and Shape: Guide customers' AI strategies and contribute to the product roadmap.

Requirements

Experience: 3+ years in application development of technical products. Ideally, at least 1 year developing conversational experiences.
Education: Degree in Computer Science, related field, or equivalent experience.
Process Design: Design conversational UX for complex business use cases.
Vector Databases: Prepare, index and search reference data for use in AI pipelines.
Prompt Engineering: Apply zero and few-shot, classification and fact checking techniques.
AI Orchestration: Manage prompt pipelines, APIs, vector search, business rules and related state.
AI Observability: Instrument experiences for testing, reporting and optimization.
Coding: Apply simple Python functions and interact with simple APIs.

Benefits and Perks:

Market competitive total compensation package
100% company paid family medical and 100% individual dental and vision insurance coverage
Flexible, unlimited vacation policy
Stock options
Strong company culture

Quiq is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure people feel supported and connected at work. Applicants need to have the authority to work in the US. As we are at an early stage, immigration sponsorship is not available.

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This position is based in the U.S. Do you have the right to work in the U.S. without sponsorship? *

Have you worked for a software company in the customer experience or service space? *

Have you worked professionally for a company with less than 100 employees? *

Have you worked in a customer facing role for more than 1 year? *

Have you deployed Conversational AI to production? *

Have built prompt pipelines for a business use case in your current role? *

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Applied AI Engineer (remote)

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