Program Manager, Career Partnerships

Organization

QuestBridge is a powerful platform that connects America's brightest low-income students with leading universities and career opportunities. QuestBridge designs and builds programs to develop and support low-income students in accessing and navigating exceptional educational and career experiences. By facilitating these exchanges, QuestBridge aims to increase the number of talented low-income students at the nation's best universities and in the ranks of national leadership. QuestBridge envisions a world where America’s leadership encompasses thoughtful and broad-minded decision-makers drawn from every economic segment of society.

Position

We are searching for a Program Manager who will play a key role in developing career-related initiatives to empower and connect QuestBridge Scholars and Alumni with professional opportunities at top companies in a variety of industries. There are more than 17,000 Scholars and Alumni within the QuestBridge network, and this role will be instrumental in curating content and resources to help propel Scholars and Alumni to live thriving lives.

The Program Manager will work to deepen Scholar and Alumni resources, supports, tools, and networks to help them successfully navigate their career journeys. They will have a strong focus on content creation, presentation, and program management. This role provides the exciting opportunity to participate in new initiatives for the organization, collaborate cross functionally, and will leverage metrics and data to pivot, iterate, or expand offerings as needed and to strategize about scale and future growth. 

Responsibilities

• Lead programming, planning, and project management of QuestBridge career development programs involving employers, including, but not limited to, career fairs, employer information sessions, networking, and more.
• Create and distribute resources relevant to Scholars on various topics including but not limited to interview skills and preparation, resume and cover letter tips, networking, negotiation, relocation, and more. 
• Research and stay informed in national, state and local hiring practices, employment trends and other labor related issues.
• Plan, travel to, and execute small and large-scale meetings, events, and initiatives, both virtually and in-person.
• Create and manage budgets for specific programs and events, approving and monitoring expenses.
• Draft marketing and outreach plans with specific messaging, collaborating closely with the Communications team.
• Become an expert in the team’s project management tools, and adept at creating efficient, streamlined systems to optimize workflows.
• Collaborate with data and systems related teams on program analysis and systems development.
• Gather and review feedback from various sources, and use tracking and analytics to measure the impact of efforts.
• Support Scholar-wide survey projects aimed at better understanding the Scholar and Alumni experience and addressing their needs.
• Travel domestically 4+ times per year for internal and external organizational events.
• Support other organizational projects, tasks, and goals as needed and as assigned.
• With all other QuestBridge staff, annually read and evaluate student applications for National College Match, College Prep Scholars Program, and other opportunities.

Qualifications

• Bachelor’s degree with 5+ years relevant professional experience including work that supports high-achieving students (or alumni) from first-generation and/or low-income backgrounds.
• Experience with college recruiting from higher education (career services) or a business perspective (corporate/industry).
• Familiar with recruiting, career services, career development, and student development.
• Excellent interpersonal skills and ability to build relationships and communicate effectively in writing and verbally.
• Track record of success in setting priorities, establishing operational processes, and executing on plans with measurable outcomes.
• Adeptness with CRM systems, technology, and data, with the ability to evaluate and advance current operations. 
• Passion for issues in higher education access and student/alumni career development, particularly for first-generation and/or low-income students.
• Demonstrated commitment to inclusiveness and diversity.
• Heightened sensitivity to students from diverse backgrounds and a strong track record of handling sensitive personal information and situations.

Qualities

• Strong belief in the mission, vision, and goals of QuestBridge (see this link for more)
• Deep-seated personal integrity.
• Warm, positive personality; ability to collaborate well with others.
• Self-starting, resourceful, and organized with a keen sense of accountability.
• Able to comfortably adapt in a dynamic environment with changing requirements and priorities.
• Desire to grow and develop professionally. 
• Exceptional attention to detail, but able to maintain focus on the larger picture.
• Rigorous quality standards in terms of quantitative accuracy, text editing, and visual aesthetics.
• Strong work ethic, with intense drive to reach goals and contribute to the success of the organization.

Salary

$62,400 - $78,000

Benefits

QuestBridge strives to provide the best possible benefits for our team members. Benefits include medical, dental, and vision insurance; generous PTO, holidays, and annual end-of-year office closure; 401k; paid parental leave; remote work stipends; flexible work hours; and many more. 

Hours and Location

This is a full-time position that is remote and can be based anywhere within the United States. Employees will be expected to be engaged online and travel approximately once per quarter.

Application Process

Please include a resume and thoughtful cover letter with your application. Select candidates will be invited to engage in an initial interview, and from there, candidates may be invited to participate in a case study and team member interviews. 

Due to the large number of applications we receive, we ask that candidates refrain from calling or mailing applications. Thank you for your interest in employment with QuestBridge. QuestBridge is an equal opportunity employer.