Qubit’s Professional Services team includes the brightest talent: ex-consultants, engineers, entrepreneurs and recent university graduates. We are looking for a Strategy Consultant, to help solve our client’’s digital challenges (you’ll work with clients across our Travel, Retail & e-Gaming verticals, which includes brands like Thomas Cook, Vitality, BT & more). You will be delivering best in class professional services packages; technology implementations, ongoing optimization programmes and one off strategic projects. We need somebody with strong analytical capabilities with industry expertise being a huge plus. Preferably you also have experience in being a strategic advisor for customers.  

At an exciting time in Qubit’s growth, the successful candidate will be responsible for a number of customer relationships and supporting your Professional Services Team Lead in executing against our strategy and success metrics. This role provides a platform to develop your problem solving abilities and professional services consulting skills in a fast paced, innovative technology start-up. It is a great opportunity for people who are looking for entry into the SAAS space or to steer clear from traditional corporate careers and would like to join a growing Professional Services team within an international business.

Key Responsibilities

  • You will have the responsibility of delivering best practice strategic services for a variety of clients
  • Deliver strategic onboarding programs for clients from start to finish to set our customers up for success and get the most from our technology
    • Be a strategic advisor to help drive CX strategy for your clients, delivering strategic workstreams for a number of parallel projects that are aligned with their KPIs
    • Share industry best practices and generate strategic recommendations to add real business value
    • Deliver training and enablement sessions for clients to drive adoption of the Qubit platform
  • You will be consulting with clients to deliver their Ongoing Optimization Programs:
    • Use industry best practices to guide customers through their A/B Testing and Personalization strategies to ensure that clients  are delivering meaningful, data driven experiences to their customers
    • Analyzing and interpreting their Qubit data
    • Relaying and interpreting results in the context of the customer's business in Quarterly Business Review meetings
    • Formulate ongoing optimization roadmap applying value based prioritization to maximize impact for customers  
  • Presenting to stakeholders within the client and building long term relationships at practitioner level
  • Ensuring your clients all see the value in the product and services that they have purchased from Qubit
  • Co-create best practice expertise with your peers based on your learnings with your customers
  • Opportunities to liaise with the product team and be the customer advocate, bringing their voice and needs back to the business

Personal Attributes

  • BA/BSc or higher (minimum 2.1)
  • 2 - 4 years experience in SAAS, IT/management consulting or another relevant industry
  • Fluency in English & French (written and spoken) is essential
  • Relevant internship experience in SAAS, IT/management consulting or another relevant industry is preferred
  • Understanding of web analytics and metrics is a plus
  • Domain expertise in Retail, Travel, eGaming or Publishing preferred
  • Proven passion for technology and digital
  • Comfortable with technical concepts and adept at learning new technology applications
  • Strong business acumen and problem-solving skills required with ability to quickly process complex information
  • Proven track record of meeting and exceeding goals
  • Highly competent in presentation building and delivery
  • Self starter, who enjoys working autonomously in a fast paced and innovative environment
  • Interpersonal skills, with ability to work with both technical and business staff
  • Fluent in English and with the authorization to work in the UK

Plenty of perks

As well as the opportunity to work with leading clients and a world-class team, you'll get:

  • Realistic performance-related bonuses
  • Equity options
  • Private health and dental insurance
  • Twice weekly supermarket shop so that you can have healthy breakfast, lunch and snacks
  • Yoga and meditation classes
  • Subsidised gym membership
  • Fortnightly company socials
  • Plenty of opportunities for training and development

About Qubit.

Qubit is the leader in delivering highly persuasive personalization at scale.

In 2018, the company was named a ‘Top Rated A/B Testing & Personalization Tool’ by TrustRadius. Leading brands in retail, travel and egaming work with Qubit to transform the way they understand and influence their customers. Companies like NET-A-PORTER, Topshop, Emirates, Ubisoft, Thomas Cook, and Ladbrokes Coral are using the Qubit personalization platform to increase revenue, build loyalty and significantly improve their marketing efficiency. Every week Qubit is used to personalize approximately $600 million in online sales. Headquartered in London, the company has offices across Europe and the U.S.

Apply for this Job

* Required