Qubit’s Professional Services Team includes the brightest young talent: ex-consultants, engineers, entrepreneurs and university graduates. We are looking for a Senior Strategy Consultant to be a player in our Retail vertical. You will support our team in delivering best-in-class professional services packages, technology onboarding and ongoing personalisation programmes. We need somebody with strong industry expertise and experience in being a strategic advisor for enterprise customers.  

At an exciting time in Qubit’s growth, the successful candidate will be responsible for owning top tier customer relationships and supporting your Professional Services Team Lead in executing against the Professional Services strategy and success metrics.

This role provides a platform to develop professional services consulting skills in a fast-paced, innovative technology start-up. It is a great opportunity for people who are looking for their next step in the SAAS space or to move away from traditional corporate careers and would like to join a growing Professional Services team within an international business. 

What you’ll be doing: 

  • As a Senior Strategy Consultant, you are a subject matter expert for your industry vertical and have the responsibility of delivering strategic services for Qubit’s top tier clients
  • You will hold responsibility for delivering onboarding programmes, proof of concepts and strategic projects for clients from start to finish to set our customers up for success: 
    • Be a strategic advisor to drive personalisation strategy for your clients, delivering strategic workstreams for a number of parallel projects that are aligned with their KPIs
    • Share industry best practices and generate strategic recommendations to add real business value 
    • Deliver engaging strategic training and enablement sessions for clients  and their partners to drive adoption of the Qubit platform 
  • You will be consulting with clients to deliver best in class Personalisation Programmes:
    • Distill and define success through strong and measurable objectives 
    • Use industry best practices to guide customers through their personalisation strategies to ensure that clients  are delivering meaningful, data driven personalised experiences to their customers
    • Formulate strong segmentation frameworks through analysis and interpretation of Qubit data supplemented with external data sources where required 
    • Relay and interpret results in the context of the customer's business in workshops, presentations, and business reviews
    • Formulate and gaining buy in for strong recommendations and applying value based prioritisation to maximise impact for customers
  • In addition you will consistently:
    • Present to senior stakeholder groups within the client and building long-term relationships at all levels
    • Ensure clients see the value in the product and services that they have purchased from Qubit
    • Identify opportunities for further product upsell and assisting in the formulation of programmes and packages to help clients meet their strategic objectives
    • Co-creating best practice expertise with peers based on your learnings with your customers
    • Support Professional Services management in: 
      • Recruiting and onboarding new hires
      • Improving our personalisation practice including programmes and packages and look to continually improve processes
  • Cross functional responsibilities include:
    • Supporting sales in a strategic capacity for top tier prospects 
    • Liaising with the product team and becoming the customer advocate, bringing their voice and needs back to the business
    • Supporting Qubit’s marketing function with the creation of industry materials and presentations

What you’ll need

  • BA/BSc or higher 
  • Minimum of 3 years experience in SAAS, IT, market research, management consulting or another relevant industry and proven passion for technology and digital
  • Comfortable with technical concepts and adept at learning new technology applications
  • Strong understanding and experience in data analysis and benchmarking
  • Accomplished in all presentation skills including building and delivery of compelling presentations  
  • Proven track record of meeting and exceeding goals
  • Self starter, who enjoys working autonomously in a fast paced and innovative environment
  • Interpersonal skills, with the ability to work with both technical and business staff
  • Fluent in English and with the authorization to work in the UK, additional languages preferable.

Plenty of perks

As well as the opportunity to work with leading clients and a world-class team, you'll get:

  • Realistic performance-related bonuses
  • Equity options 
  • Private health and dental insurance 
  • Twice weekly supermarket shop so that you can have healthy breakfast, lunch and snacks
  • Yoga classes 
  • Subsidised gym membership
  • Regular company socials 
  • Plenty of opportunities for training and development

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