In-house Creative Director 

at Quartet Health 

New York OR Remote

Company Description

Quartet is a healthcare technology and services company on a mission to improve the lives of people with mental health conditions. We connect people to the right mental health care at the right time. Our collaborative technology and range of services bring together physicians, mental health providers, and insurance companies to effectively improve patients' health and drive down healthcare costs. Backed by $160.5 MM in venture funding from top investors like Oak HC/FT, GV (formerly Google Ventures), F-Prime Capital Partners, Polaris Partners, Deerfield Management, Centene Corporation, and Echo Health Ventures, Quartet is headquartered in NYC and is currently operating in several markets across the United States — Pennsylvania, Washington, Northern California, New Jersey, North Carolina, Louisiana, and Illinois.

About the team & Opportunity

Quartet is hiring an experienced Creative Director to join as a leader on the Marketing & External Affairs team, building out an in-house creative studio for the company. This person will oversee all strategy and execution of our design and copy for the Marketing team. They will lead a team of visual designers and content producers to make Quartet’s narrative, storytelling, and value proposition come to life for our audiences: patients, mental health providers, referring providers, and health insurance plans. This person will work in close collaboration with the Marketing & External Affairs’ product and performance marketing vertical to build and test campaigns that drive performance, acquisition, and engagement.

Accountabilities:

  • Direct the strategy and execution of all brand and message concepting across multi-channel distribution (e.g. digital, email, print).
  • Serve as a hands-on creative of a small in house creative team, taking ownership to concept and design campaigns and collateral as needed. 
  • Partner with the Director, Marketing and team of marketing experts on strategy, goals, and performance, building creative campaigns that drive success against ambitious performance goals; make ongoing optimizations based on data-driven insights.
  • Manage and prioritize all requests for Marketing content and creative, resourcing a small team of visual designers and copywriters to produce high-performing content and meet deadlines.
  • Champion a brand that resonates directly with consumers. 
  • Partner with product designers to ensure the visual experience in our product and overall brand strategy per audience work together cohesively and consistently.
  • Leverage user, cultural, and industry insights in all you do. Work cross-functionally (Product, Performance Marketing, Research, and Markets teams) to learn about user behaviors based on data and research, leveraging insights to build segmented marketing experiences that resonate with users.
  • Advance business goals and performance through the creation of creative campaigns, overseeing visual design, content, and copy. 
  • Ensure continual learning via A/B testing of creative and content to improve channel growth and ROI.
  • Serve as a leader of the Marketing & External Affairs Team, contributing to strategy, planning, prioritization and execution.
  • Inspire, manage, and grow a small talented team of in-house visual designers, and content producers responsible for developing unique creative concepts for marketing and advertising campaigns, collateral, and communications to users (including but not limited to brand campaigns, digital ads, video, collateral, email, text, fax, direct mail) Source and manage external creative consultants and vendor relationships, as needed
  • Manage relationships with partners (health insurance plans) to build marketing campaigns, content and distribution to help their members get access to mental health care

Minimum Qualifications:

  • Strong project management experience, determining prioritization among limited resources and coaching teams to meet deadlines
  • Passionate about storytelling, user experience, and the development of engaging content and campaigns to help people get the mental health care they need
  • 10+ years experience developing and managing the development of a brand -- both visual design and messaging -- for a diverse group of audiences to drive marketing performance and grow business, including 3 - 5 years of management experience
  • Experience in rethinking, evolving, and building new brand marketing strategies to drive business results
  • Experience taking a B2B brand and building a direct to consumer experience 
  • Experience leveraging research, performance data, and user insights to make data-informed decisions while driving innovative creative strategies; comfort collaborating with performance marketing team to test and iterate on creative concepts and campaigns
  • Experienced across all aspects of creative development and content creation

Preferred Qualifications: 

  • Background in UX/UI a plus
  • Experience being customer or client-facing a plus

 

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Quartet Health are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.