The Challenge

Qualtrics is, quite literally, inventing a new category of software--one that allows companies to collect, analyze, and act-on customer, product, company, and employee feedback. The Qualtrics User Experience team is a group of designers and researchers who work on all aspects of Qualtrics’ product line to imagine new functionality and improve existing features. Our research challenge is to understand our current and prospective customers (their needs, their experience, etc.) so that we can improve the existing Qualtrics platform and define a vision for our products.

Qualtrics is looking for a summer research intern who can (under the guidance of the UX Research team): create research plans, conduct research (interviews, surveys, usability studies, etc), present findings, and facilitate product improvement work. If you are within one year of graduation and looking to springboard your career into software User Experience Research, Qualtrics is the place you’re dreaming of!

A Day in the Life

  • Grab some cereal and coffee in our breakfast area
  • Meet with stakeholders to understand business questions, research needs on a project you own
  • Work on an interview discussion guide with feedback from a Senior Researcher
  • Provide insight to a product team about whether customers are apt to use a feature
  • Have lunch with the team at a table in the office overlooking Puget Sound (catered lunch 4 times a week)
  • Conduct an interview with a customer to understand their work and how we can make the customer’s work easier
  • Break up the day with a game of Ms. Pac Man in our arcade; post about your high score in the Seattle Arcade Slack message group
  • Create a report presentation to share insights with a product team

What You’ll Learn/Gain

  • Learn how to conduct impactful UX research for a high profile software company
  • Learn how to generate insights from interviews, surveys, experiments, and other types of research methods
  • Learn how User Experience teams function within a company and what makes a successful UX Researcher
  • Learn research best practices from an amazing group of 4 UX researchers with a combined 45+ years of industry experience
  • Work closely with UX designers who will show you how to make design impact with research
  • Create a great case study for your portfolio


The Expectations for Success

  • You are within 1 year of graduation (undergraduate or graduate) from a program in Human-Centered Design, HCI, Human Factors, or Psychology
  • You have a solid understanding of the user-centered design process
  • You have experience conducting interviews and usability studies as part of coursework or another internship
  • You have worked on software user-centered design projects are part of your coursework or another internship
  • You’re a great collaborator
  • You love learning, you’re proactive, and you are passionate about the power of research  to shape software products


Apply for this Job
* Required
File   X
File   X

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Qualtrics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Share this job: