At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.
9,000+ organizations worldwide and more than 80% of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate most with customers and employees.
Over the last 3 years our Salesforce.com Development Team has taken a tool that was moderately used and turned it into a robust platform used for tracking all customer interactions across Sales, Customer Success, Demand Generation, Field Marketing, Finance, and Internal Engineering. For example, we built out an in house quoting tool that directly impacts the revenue of the company by helping our sales team hit their sales targets. This tool streamlined the quoting process, making it more efficient and easier to collaborate and get deals across the finish line.
Our developers are the catalysts for process improvement through automation within the Salesforce platform. We’re looking for someone who can identify, scope, and execute system improvements and streamline business/sales processes.. To continue scaling, we need to build smarter systems that let our employees focus on what’s meaningful. You will build the platform that enables us to scale even faster.
Expectations for Success
We’re looking for a full-time Salesforce Developer who loves coding both backend and front end solutions, has a fearless attitude for getting things done, and loves working closely with our customers. We have opportunities for newly minted CS, or related-degree, grads that are ready to learn from our senior developers, as well as positions for talent with a Bachelor’s degree and 2-8+ years of industry experience.
You’ll know you’re doing a phenomenal job when Qualtrics employees stop you to talk about how you’ve made their job easier. You’ll be fearless, able to analyze a problem and quickly code a solution for it. You’ll have a direct impact on the sales team’s productivity and revenue as well as a sense of pride in producing quality, scalable solutions. And you’ll look forward to working with our customers (the employees of Qualtrics) as we scale the company across the globe. Finally, you’ll push yourself to learn and pick up new projects that help you to stretch and grow.
A Day in the Life
Our platform covers a lot of ground, so no day is the same. On any given day you could be doing any of the following:
- Using your CS skills to build the systems that connect our employees to our customers around the world, helping our company to scale
- Execute all phases of software application projects including resolving issues and helping to ensure a successful deployment.
- Providing a great end user experience through thoughtful and creative UX design.
- Building scalable solutions that incorporate dedicated system architecture and design.
- Delighting our customers, whom we gets to work with every single day.