Company Description

At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.

11,000+ organizations worldwide and more than 80% of the Fortune 100 rely on Qualtrics Experience Management to collect and analyze feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can continually assess the quality of their four core experiences—customers, employees, products, and brands. They can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with customers and employees.

The Challenge

Our Network Operations team is rapidly growing as Qualtrics continues to grow at a record pace. We have multiple roles available, ranging from mid-level to senior. We are seeking someone who is fearless, someone who loves the challenges that come with scaling an organization and it's infrastructure rapidly and holds a high bar for quality and has an obsession to deliver that quality to his/her users. This position can be based in either our Provo, UT or Seattle, WA offices.

Expectations for Success

  • Bachelor's Degree in IT/IS or related
  • 2+ years of networking experience
  • Maintains in-depth up-to-date knowledge of standards and best practices in basic networking: Ethernet, TCP/IP, HTTP, SMTP, NTP, SNMP, IPSec, NAT, DNS, DHCP, NetFlow, Security, and Circuit/Network Design
  • Working knowledge of Dynamic IP Routing protocols (OSPF)
  • Solid grasp of next-generation firewall concepts and security best practices
  • Experience with Enterprise Wireless Networking (Meraki a plus)
  • Excellent documentation skills including experience creating and maintaining network diagrams
  • Strong troubleshooting skills and the ability to work well independently and with a team
  • Hands-on experience with Cisco Cat or Juniper EX line a plus
  • Detailed understanding of Palo Alto is a plus
  • SD-WAN Experience is a plus
  • Experience programming in Python is a plus
  • Experience working with Ansible is a plus

A Day in the Life

  • Responsible for the setup, configuration, and maintenance of Qualtrics’ office networks including firewalls, core routing/switching, wireless, and DNS/DHCP
  • Monitor and ensure network performance, resource utilization, and system availability/reliability
  • Continuously improve the security landscape through implementation and maintenance of various security measures
  • Maintain Internet Circuits between Qualtrics and multiple ISPs
  • Create and maintain complex network diagrams
  • Perform software updates in order to maintain the security posture required to pass multiple industry certifications (e.g. FedRamp/ISO)
  • Automate Network Deployment and utilize Network Configuration Management tools to ensure security, availability, and usability of Qualtrics’ network infrastructure

What differentiates us from other companies

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
  • We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
  • On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
  • We believe in sharing Qualtrics success which is part of the compensation for all employees.

Apply for this Job

* Required

  
  


US Demographic Questions

At Qualtrics, we understand that Diversity, Equity, & Inclusion are not only vital to help the business succeed through innovation but it is also the right thing to do. We have invested greatly in our employee resource groups (more details about their work can be found here) and are committed to dismantling the systems, policies, and practices that perpetuate structural racism, inequities, and different forms of discrimination based on power and privilege.

“We know and embrace our responsibility to use our business as a force for good. We will lead when the government lags and will be vocal when others are quiet. We believe in the universality of human rights without regard to race, color, creed, gender, or sexual orientation.”- Ryan Smith, CEO 

 

Below is a set of voluntary demographic questions. If you choose to fill them out, the data will be used anonymously and aggregately so we can evaluate our process and to ensure we're providing equal opportunities to applicants from all backgrounds. Your responses, or your choice not to respond, will not be associated with your specific application and not in any way used for hiring decisions. 

Which categories best describe you? Select all that apply:











How do you currently describe your gender identity?








U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Qualtrics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.